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Behind the scenes at our contact centre - meet Nicola, our patient advisor team leader
I’m a patient care advisor team leader. I have worked for the trust for 20 years. I started in medical records in 2003 and then moved to the Contact Centre in 2005 as a patient care advisor.
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Behind the scenes at our contact centre - meet Stuart, our patient care advisor
Stuart is a patient care advisor based at our contact centre in Cobalt. He works within the Referral to Treatment (RTT) and Referral Management Service (RMS) teams which aim to improve patients’ access to healthcare.
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Communicating with our patients, parters and local communities is a key priority for us at Northumbria Healthcare, particularly at this time of year when health services tend to be much busier.
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Northumbria Healthcare introduces new campaign to warn of the dangers of using cocaine in pregnancy
Northumbria Healthcare introduces new campaign to warn of the dangers of using cocaine in pregnancy A North East NHS trust is warning of the dangers of using cocaine in pregnancy after seeing a…
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Looking back at Northumbria in the news in 2023
2023 may have been a tough year for the NHS, but that didn’t mean there weren’t positive stories and we had plenty to tell at Northumbria Healthcare.
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Past and present staff gather to celebrate 30th anniversary of Wansbeck Hospital
On Monday 5 June 2023, past and present staff from Northumbria Healthcare NHS Foundation Trust gathered to celebrate the 30th anniversary of the opening of Wansbeck General Hospital in Ashington.
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Smoking in pregnancy falls to record low of 3% at Northumbria Healthcare
In 2025/26, 72% of women who engaged with the Best Start in Life pathway quit smoking - an improvement of 10% on the previous year.
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How we help people stay at home and out of hospital
Wherever possible we try to care for people in their own homes or their communities. Here's the different ways we do it.
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NHS trust’s Community Promise underlines holistic approach to health and wellbeing
A North East NHS trust continues to lead the way nationally with its focus on all the ways it can support the health and wellbeing of the communities it serves.
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Psychology service here to help cancer patients and their loved ones
Psychology service here to help cancer patients and their loved ones Northumbria Healthcare NHS Foundation Trust is highlighting its cancer psychology service through the release of a series of…
