North Tyneside is a general hospital with a full range of diagnostic testing, outpatient clinics covering a range of specialties, as well as facilities for care of the elderly.

It has an urgent treatment centre – part of a new GP-led urgent care service, which cares for patients with minor injuries and ailments 24 hours a day, seven days a week. Please make an appointment any time day or night by calling NHS 111, there is also walk-in access available from 8am – midnight.

As of Thursday, 30 June, 2022, visiting restrictions have been further eased in our hospitals, although visiting slots must still be booked in advance.

Hourly slots for visitors on all general adult wards are available between 10am and 8pm, with the last visiting slot ending at 8pm, during this hourly slot the patient can have two visitors. Please note that visitors are now interchangeable across each hourly slot and no longer need to be the same nominated person.

Due to the need for enhanced infection prevention measures, visiting will remain restricted on surgical wards, but for patients who have been in hospital for 72 hours or more, one nominated visitor will be permitted to book a slot. Those wishing to visit should check arrangements with the ward.

Patients who are in the emergency department will be able to have one interchangeable visitor with them, but this can be increased if the patient is in a critical condition.

Please don’t visit if you are feeling unwell

You must not visit if you are unwell or you have a household/close contact who is currently unwell.

Wash your hands

Please wash your hands at the hospital entrances. There are also hand-sanitising points around the hospital – please feel free to use them. Face coverings are now only required in certain circumstances and ward staff will advise.

We would like to thank all visitors for their support and cooperation at this time.

North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle.

By road

From the A19 Northbound. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields and Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

From the A19 Southbound. Follow A19 Southbound and join the A191 toward North Shields and Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

By bus

For up to date bus information, please visit the Traveline website

By rail

The closest railway station is Newcastle Central Station. Check The Trainline website for timetables of all services.

Dedicated car service

If you are a relative visiting from Berwick, we have a dedicated free daily car service to and from North Tyneside General Hospital which arrives for visiting times. To book call 01289 356664 or 07774 788627.

Charges

  • 0-20mins = Free*

  • 20mins-1 hour = £2

  • 1-2 hours = £3

  • 2-3 hours = £4

  • 3-4 hours = £5

  • 24 hours = £6

As it is pay and display, please make sure that you bring change with you and leave plenty of time to find a space.

Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.

There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).

Please note that the traffic flow in this car park is a partial one way system.

Disabled parking

There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit.

Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

HVS shops and cafes

North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. This sells sandwiches, drinks and snacks, newspapers, toiletries and gifts. There is also a small coffee shop with a seating area.

Opening times are:

Monday to Friday 8.30am- 7.30pm
Saturday to Sunday 1.30pm- 7.30pm

There is also a patio café further into the hospital selling snacks and drinks, newspapers, books and cards.

Opening times are:

Monday to Friday 10am-4.30pm
Saturday to Sunday 1.30-4.30pm

Restaurant

In addition there is a restaurant where you get hot and cold food and refreshments. This is open Monday to Friday 8.30am-4pm and 8am-3pm Saturday and Sunday

Wi-Fi

Free Wi-Fi is available in this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.

Bedside entertainment

All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Pay stations are on every level.