North Tyneside General Hospital

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Address:

Rake Lane
North Shields
Tyne and Wear
NE29 8NH

Phone:

0344 811 8111

Click here to view an internal map of the hospital.

About
Ward Info
Getting Here
Parking
Facilities

General Information

The hospital is situated on the A191 and is the largest of the Trust's three general hospitals.

North Tyneside is a general hospital with walk-in services for urgent care (open 8am-12 midnight), full range of diagnostic testing, outpatient clinics covering a range of specialties, as well as facilities for care of the elderly.

Click here to view an internal map of the hospital.

'Your healthcare in North Tyneside' (pdf) - our guide to services 

Please note that the traffic flow in this car park is a partial one way system. 

Charges

Parking is available and costs £1.20 an hour, up to a maximum of £4 for 24 hours. The first 20 minutes of parking is free so if you take a ticket and exit the car park within 20 minutes, there will be no charge.

Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.

Please leave plenty of time to find a space.

There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).

Disabled parking

There are a number of designated free parking bays reserved for registered disabled drivers displaying a valid blue badge permit.

Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager - please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.     

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

You can find out more about each ward be clicking 'Read More'

Ward Type
Elderly rehabilitation
Visiting Times
2pm-3pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 extension 2871
Location
Use the entrance nearest the maternity department
Ward Type
Ortho-geriatrics
Visiting Times
3pm-4pm and 6:30pm-7:30pm
Contact Number
0344 811 8111 ext 2030
Location
Come into the hospital through the maternity entrance.
Ward Type
General surgery
Visiting Times
2pm-4pm and 7pm-8pm
Contact Number
0344 811 8111 and ask for extension 2035 or 2037.
Location
The nearest entrance is through the main entrance at the far side of the hospital
Ward Type
Elective orthopaedic
Visiting Times
3.30pm-4.30pm and 6pm-7.30pm
Contact Number
0191 293 2557
Location
Upper floor and the nearest entrance is the main entrance
Ward Type
Cardiology
Visiting Times
2.30pm-4pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 and ask for extension 2878
Location
Ground floor, come through the Jubilee Day Hospital entrance
Ward Type
Gastroenterology
Visiting Times
2.00pm - 4.00pm and 6.30pm-7.30pm
Contact Number
01912 934 356
Location
Ground floor, come through the Jubilee Day Hospital entrance
Ward Type
Respiratory medicine
Visiting Times
2pm-4pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 and ask for extension 2894
Location
First floor. Come in through the Jubilee Day Hospital entrance.
Ward Type
Mental health services for older people
Visiting Times
2.30pm-4.30pm and 6pm-8pm
Contact Number
0191 293 4368
Location
Near to the diabetes resource centre, ground floor. Car park to the rear.
Ward Type
Mental health services for older people
Visiting Times
2.30pm-4.30pm and 6pm-8pm
Contact Number
0191 293 4371
Location
Near to the diabetes resource centre on the ground floor. Car park is at the rear of the hospital.
Ward Type
Mental health services for older people
Visiting Times
2pm - 4pm and 6pm- 8pm
Contact Number
0191 293 4030
Location
Ward 21 has its own entrance at the back of the main hospital building.
Ward Type
Stroke
Visiting Times
Mondays 6pm-7.30pm only Tuesday to Sunday 2.30pm-4.30pm and 6pm-7.30pm.
Contact Number
0344 811 8111 ext. 2415
Location
The ward is signposted at the main entrance, located next to ward 14.
Ward Type
Rehabilitation
Visiting Times
3pm-4pm and 6.30pm-7.30pm
Contact Number
0191 2934231
Location
Ward 23 is signposted from the main entrance.
Ward Type
Acute elderly medicine
Visiting Times
2pm-3pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 ext. 2040
Location
Ward 24 is on the upper floor, between wards 18 and 23
Ward Type
Ambulatory Care Unit
Visiting Times
Contact Number
0191 293 4238
Location
Behind surgical day unit on main corridor
Ward Type
Elderly medical day unit
Visiting Times
Contact Number
Discharge Lounge - 0191 293 4285 Jubilee Day Hospital, outpatients - 0191 293 4271 Day room - 0344 811 8111 x 2953
Location
Jubilee Day Hospital entrance on the ground floor near to pharmacy
Ward Type
Rehabilitation/intermediate care for patients over 65 with cognitive problems
Visiting Times
Open visiting
Contact Number
Nurses station - 0191 2931343 Liaison nurse or Occupational Therapy - 0191 2354900
Location
Situated on the first floor of Redesdale Court Care Home (Helen McArdle Care) within the grounds on North Tyneside General Hospital.
Ward Type
Oncology day treatment
Visiting Times
Patients are all day cases so there are no formal visiting times. Due to issues around space and safety it may be necessary for visitors to leave the treatment area.
Contact Number
0191 293 2751
Location
The ward is signposted at the main entrance.
Ward Type
Outpatients
Visiting Times
Contact Number
0344 811 8111 extension 2644
Location
Ward Type
Palliative Care
Visiting Times
Open visiting
Contact Number
0191 235 4903 / 0191 235 4910
Location
Upstairs within Redesdale Court Nursing Home in the grounds of North Tyneside General Hospital.
Ward Type
Day Surgical
Visiting Times
There are no visiting times in this ward due to the nature of the ward and type of patients. Please speak to the ward staff if you have any specific needs.
Contact Number
0191 2932548
Location
Central location along corridor from main entrance, beside endoscopy unit.
Ward Type
Walk-in for urgent care
Visiting Times
Contact Number
0191 293 2515
Location
Ground floor to the left of the main entrance.
Ward Type
X-ray
Visiting Times
Monday - Friday 8:00am - 7:45pm Saturday and Sunday 9.00am – 5.00pm (appointment only) 8.30am – 6.30pm (closed 12.30pm – 1.30pm)
Contact Number
Location

Directions & Transport

North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle.

By road


From the A19 Northbound. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields & Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

From the A19 Southbound. Follow A19 Southbound and join the A191 toward North Shields & Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

By bus


For up to date bus information, please use the Traveline service

By rail


The closest railway station is Newcastle Central Station. Check The Trainline for timetables of all services.

​Facilities

HVS shops and cafes

North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. This sells sandwiches, drinks and snacks, newspapers, toiletries and gifts. There is also a small coffee shop with a seating area.

Opening times are:

Monday to Friday 8.30am- 7.30pm

Saturday to Sunday 1.30pm- 7.30pm

There is also a patio café further into the hospital selling snacks and drinks, newspapers, books and cards.

Opening times are:

Monday to Friday 10am-4.30pm

Saturday to Sunday 1.30-4.30pm

Restaurant

In addition there is a restaurant where you get hot and cold food and refreshments. This is open Monday to Friday 8.30am-4pm and 8am-3pm Saturday and Sunday 

Bedside entertainment

All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Pay stations are on every level.

About

General Information

The hospital is situated on the A191 and is the largest of the Trust's three general hospitals.

North Tyneside is a general hospital with walk-in services for urgent care (open 8am-12 midnight), full range of diagnostic testing, outpatient clinics covering a range of specialties, as well as facilities for care of the elderly.

Click here to view an internal map of the hospital.

'Your healthcare in North Tyneside' (pdf) - our guide to services 

Parking

Please note that the traffic flow in this car park is a partial one way system. 

Charges

Parking is available and costs £1.20 an hour, up to a maximum of £4 for 24 hours. The first 20 minutes of parking is free so if you take a ticket and exit the car park within 20 minutes, there will be no charge.

Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.

Please leave plenty of time to find a space.

There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).

Disabled parking

There are a number of designated free parking bays reserved for registered disabled drivers displaying a valid blue badge permit.

Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager - please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.     

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

Ward Info

You can find out more about each ward be clicking 'Read More'

Ward Type
Elderly rehabilitation
Visiting Times
2pm-3pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 extension 2871
Location
Use the entrance nearest the maternity department
Ward Type
Ortho-geriatrics
Visiting Times
3pm-4pm and 6:30pm-7:30pm
Contact Number
0344 811 8111 ext 2030
Location
Come into the hospital through the maternity entrance.
Ward Type
General surgery
Visiting Times
2pm-4pm and 7pm-8pm
Contact Number
0344 811 8111 and ask for extension 2035 or 2037.
Location
The nearest entrance is through the main entrance at the far side of the hospital
Ward Type
Elective orthopaedic
Visiting Times
3.30pm-4.30pm and 6pm-7.30pm
Contact Number
0191 293 2557
Location
Upper floor and the nearest entrance is the main entrance
Ward Type
Cardiology
Visiting Times
2.30pm-4pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 and ask for extension 2878
Location
Ground floor, come through the Jubilee Day Hospital entrance
Ward Type
Gastroenterology
Visiting Times
2.00pm - 4.00pm and 6.30pm-7.30pm
Contact Number
01912 934 356
Location
Ground floor, come through the Jubilee Day Hospital entrance
Ward Type
Respiratory medicine
Visiting Times
2pm-4pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 and ask for extension 2894
Location
First floor. Come in through the Jubilee Day Hospital entrance.
Ward Type
Mental health services for older people
Visiting Times
2.30pm-4.30pm and 6pm-8pm
Contact Number
0191 293 4368
Location
Near to the diabetes resource centre, ground floor. Car park to the rear.
Ward Type
Mental health services for older people
Visiting Times
2.30pm-4.30pm and 6pm-8pm
Contact Number
0191 293 4371
Location
Near to the diabetes resource centre on the ground floor. Car park is at the rear of the hospital.
Ward Type
Mental health services for older people
Visiting Times
2pm - 4pm and 6pm- 8pm
Contact Number
0191 293 4030
Location
Ward 21 has its own entrance at the back of the main hospital building.
Ward Type
Stroke
Visiting Times
Mondays 6pm-7.30pm only Tuesday to Sunday 2.30pm-4.30pm and 6pm-7.30pm.
Contact Number
0344 811 8111 ext. 2415
Location
The ward is signposted at the main entrance, located next to ward 14.
Ward Type
Rehabilitation
Visiting Times
3pm-4pm and 6.30pm-7.30pm
Contact Number
0191 2934231
Location
Ward 23 is signposted from the main entrance.
Ward Type
Acute elderly medicine
Visiting Times
2pm-3pm and 6.30pm-7.30pm
Contact Number
0344 811 8111 ext. 2040
Location
Ward 24 is on the upper floor, between wards 18 and 23
Ward Type
Ambulatory Care Unit
Visiting Times
Contact Number
0191 293 4238
Location
Behind surgical day unit on main corridor
Ward Type
Elderly medical day unit
Visiting Times
Contact Number
Discharge Lounge - 0191 293 4285 Jubilee Day Hospital, outpatients - 0191 293 4271 Day room - 0344 811 8111 x 2953
Location
Jubilee Day Hospital entrance on the ground floor near to pharmacy
Ward Type
Rehabilitation/intermediate care for patients over 65 with cognitive problems
Visiting Times
Open visiting
Contact Number
Nurses station - 0191 2931343 Liaison nurse or Occupational Therapy - 0191 2354900
Location
Situated on the first floor of Redesdale Court Care Home (Helen McArdle Care) within the grounds on North Tyneside General Hospital.
Ward Type
Oncology day treatment
Visiting Times
Patients are all day cases so there are no formal visiting times. Due to issues around space and safety it may be necessary for visitors to leave the treatment area.
Contact Number
0191 293 2751
Location
The ward is signposted at the main entrance.
Ward Type
Outpatients
Visiting Times
Contact Number
0344 811 8111 extension 2644
Location
Ward Type
Palliative Care
Visiting Times
Open visiting
Contact Number
0191 235 4903 / 0191 235 4910
Location
Upstairs within Redesdale Court Nursing Home in the grounds of North Tyneside General Hospital.
Ward Type
Day Surgical
Visiting Times
There are no visiting times in this ward due to the nature of the ward and type of patients. Please speak to the ward staff if you have any specific needs.
Contact Number
0191 2932548
Location
Central location along corridor from main entrance, beside endoscopy unit.
Ward Type
Walk-in for urgent care
Visiting Times
Contact Number
0191 293 2515
Location
Ground floor to the left of the main entrance.
Ward Type
X-ray
Visiting Times
Monday - Friday 8:00am - 7:45pm Saturday and Sunday 9.00am – 5.00pm (appointment only) 8.30am – 6.30pm (closed 12.30pm – 1.30pm)
Contact Number
Location

Getting Here

Directions & Transport

North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle.

By road


From the A19 Northbound. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields & Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

From the A19 Southbound. Follow A19 Southbound and join the A191 toward North Shields & Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

By bus


For up to date bus information, please use the Traveline service

By rail


The closest railway station is Newcastle Central Station. Check The Trainline for timetables of all services.

Facilities

​Facilities

HVS shops and cafes

North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. This sells sandwiches, drinks and snacks, newspapers, toiletries and gifts. There is also a small coffee shop with a seating area.

Opening times are:

Monday to Friday 8.30am- 7.30pm

Saturday to Sunday 1.30pm- 7.30pm

There is also a patio café further into the hospital selling snacks and drinks, newspapers, books and cards.

Opening times are:

Monday to Friday 10am-4.30pm

Saturday to Sunday 1.30-4.30pm

Restaurant

In addition there is a restaurant where you get hot and cold food and refreshments. This is open Monday to Friday 8.30am-4pm and 8am-3pm Saturday and Sunday 

Bedside entertainment

All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Pay stations are on every level.