Summary of team

Our urgent treatment centres (UTCs) treat conditions including minor head, ear or eye problems, broken nose or nose bleeds, sprains, strains, cuts and bites, children's minor injuries and ailments, minor fractures or broken bones, minor skin abscesses and infections and wound infections.

Our team of medical and nursing staff work hard to assess and treat all patients who attend.

Our minor injuries units treat conditions including sprains and strains, suspected broken bones, cuts, grazes or suspected wound infections, minor burns and scalds, minor head injuries (where there has been no loss of consciousness or vomiting), ear and throat infections, insect and animal bites.

These nurse-led units are staffed by highly experienced emergency nurse practitioners. Children under one cannot be seen at these units.

The opening times vary between sites and you should see below for the best and most accurate information for each site. Outside of the opening hours people should contact NHS 111 where trained advisors will refer them to the most appropriate service. NHS 111 is open 24/7. The only exception to this is if they are seriously ill, in which case dial 999.

Location

Hexham General Hospital

Ward Name / Number

Urgent Treatment Centre

Direct dial telephone number

01434 655388

Location of ward

Ground floor to the left of the main entrance. 

Type of ward

Walk-in for urgent treatment - open 8am-10pm

Ward Manager’s name

Shaun Bain

Additional Ward Notes

The centre treats conditions including minor head, ear or eye problems, broken nose or nose bleed, sprains, strains, cuts and bites, children's minor injuries and ailments, minor fractures or broken bones, minor skin abscesses and infections and wound infections. It is open between 8am and 10pm. Between 10pm and 8am people should contact NHS 111 where trained advisors will refer them to the most appropriate service. NHS 111 is open 24/7. The only exception to this is if they are seriously ill, in which case dial 999.

Location

North Tyneside General Hosptial

Ward Name / Number

Urgent Treatment Centre

Direct dial telephone number

01434 655388

Location of ward

Ground floor to the left of the main entrance. 

Type of ward

Walk-in for urgent treatment - open 8am-Midnight

Ward Manager’s name

Sandra Laidler

Additional Ward Notes

The centre treats conditions including minor head, ear or eye problems, broken nose or nose bleed, sprains, strains, cuts and bites, children's minor injuries and ailments, minor fractures or broken bones, minor skin abscesses and infections and wound infections. It is open between 8am and midnight. Between midnight and 8am people should contact NHS 111 where trained advisors will refer them to the most appropriate service. NHS 111 is open 24/7. The only exception to this is if they are seriously ill, in which case dial 999.

Location

Wansbeck General Hospital

Ward Name / Number

Urgent Treatment Centre

Direct dial telephone number

(01670 529565)

Location of ward

Ground floor - right of main entrance

Type of ward

Walk-in for urgent treatment - open 8am-10pm

Ward Manager’s name

Shaun Bain

Additional Ward Notes

The centre treats conditions including minor head, ear or eye problems, broken nose or nose bleed, sprains, strains, cuts and bites, children's minor injuries and ailments, minor fractures or broken bones, minor skin abscesses and infections and wound infections. It is open between 8am and 10pm. Between 10pm and 8am people should contact NHS 111 where trained advisors will refer them to the most appropriate service. NHS 111 is open 24/7. The only exception to this is if they are seriously ill, in which case dial 999.

Location

Alnwick Infirmary

Ward Name / Number

Minor injuries unit

Direct dial telephone number

0344 811 8111

Location of ward

Main entrance on the ground floor to the left of main reception.

Ward visiting times

The unit is open 7.45am to 8.30pm, seven days a week. The X-ray department opening times are Monday to Friday, 9am – 4pm, and weekends, 9am - 2pm.
Ward manager's name Amy West

What patients may need to know about the daily routine on the ward

The nurse-led unit is staffed by highly experienced emergency nurse practitioners.

Are children welcome?

Yes, but the unit is unable to see those under 1.

When is the best time for relatives to contact the ward to check on patient?

Any time.
Further information

The unit treats conditions such as:

  • Sprains and strains
  • Suspected broken bones
  • Cuts, grazes or suspected wound infections
  • Minor burns and scalds
  • Minor head injuries – where there has been no loss of consciousness or vomiting, if you are not taking any blood thinning medications, and there are no residual symptoms i.e. headache, nausea, visual disturbance, dizziness or any other symptoms of concussion.
  • Minor eye problems
  • Ear and throat infections
  • Insect and animal bites
  • Nose injuries and suspected broken nose
  • Removal of rings, earrings, and studs
  • Removal of foreign bodies from eyes, nose or ears

Location

Berwick Infirmary

Ward Name / Number

Minor injuries unit

Direct dial telephone number

0344 811 8111

Location of ward

Minor injuries unit entrance (Well Close Square entrance).

Ward visiting times

The unit is open 24 hours a day.

What patients may need to know about the daily routine on the ward

The nurse-led unit is staffed by highly experienced emergency nurse practitioners.

Are children welcome?

Yes, but the unit is unable to see those under 1.

When is the best time for relatives to contact the ward to check on patient?

Any time.
Further information

The unit treats conditions such as:

  • Sprains and strains
  • Suspected broken bones
  • Cuts, grazes or suspected wound infections
  • Minor burns and scalds
  • Minor head injuries – where there has been no loss of consciousness or vomiting, if you are not taking any blood thinning medications, and there are no residual symptoms i.e. headache, nausea, visual disturbance, dizziness or any other symptoms of concussion.
  • Minor eye problems
  • Ear and throat infections
  • Insect and animal bites
  • Nose injuries and suspected broken nose
  • Removal of rings, earrings, and studs
  • Removal of foreign bodies from eyes, nose or ears

Your GP, the ambulance service or NHS 111 may direct you to one of our sites, or you may turn up yourself. If you have not been sent by a healthcare professional, you will be assessed on arrival and may be redirected to a more appropriate service or location.

All patients are assessed and triaged depending on the severity of their condition. Patients with the highest clinical need are seen first, rather than time order. If your condition needs to be managed elsewhere, you may be re-directed to a different location.