We are working in partnership with DrDoctor to offer a new interactive text messaging service, designed to make it easier for you to manage your appointments and improve communications between you and Northumbria Healthcare.
Patients who have provided us with a mobile phone number will receive information about their appointments via text messages from 07860 039 092. We suggest that you save this number as a contact in your phone so you can be sure that these messages are from us.
Some text messages you receive from us may require a response or for you to follow a link to manage your appointment or to collect clinical information. Please read these messages carefully and contact 0344 811 8118 if you require assistance.
Protecting your information
To allow us to deliver this service, our partner DrDoctor will have strictly limited access to your contact details, but not to other information about your healthcare.
DrDoctor is accredited to the highest standards set by the NHS for protecting the healthcare information of UK citizens and is already being used by over 30 NHS trusts.
Learn how we use and protect your health information and read DrDoctor’s privacy policy.
Fraud prevention: patients should take note that we will never ask you for your bank or credit card details.
Changed your mobile number? Let us know
Please help us by letting the contact centre on 0344 811 8118 or a member of clinic staff know if you change your mobile phone number (or your email address).
Find out more
For more information about the service, see the DrDoctor website.