Alert (Warning)

Due to staffing issues, there are some overnight closures at our minor injuries unit:

  • From midnight on Sunday, 21 July, to 7.45am on Monday, 22 July
  • From midnight on Monday, 22 July, to 7.45am on Tuesday, 23 July
  • From 8.30pm on Tuesday, 23 July, to 7.45am on Wednesday, 24 July
  • From 8.30pm on Saturday, 27 July, to 7.45am on Sunday, 28 July
  • From 8.30pm on Sunday, 28 July, to 7.45am on Monday, 29 July

We apologise for any inconvenience. Please use NHS 111 to find the right place for your care needs.

Alert (Information)

Construction work is currently taking place at the Berwick Infirmary site for the development of our new hospital.

Full details about the new hospital project are available below.

Services provided at this hospital include:

  • Inpatient services for elderly medicine, orthopaedic rehabilitation and palliative care
  • Minor injuries unit which is open 24 hours and supported by GPs
  • Extensive outpatient clinics and day hospital services including ambulatory care
  • Diagnostics including x-ray, ultrasound, physiotherapy, occupational therapy, speech and language therapy, podiatry and intermediate care
  • Midwifery-led maternity unit with single delivery room and birthing pool
  • Pre-assessment and day surgical procedures
  • Oncology unit where chemotherapy treatments are carried out two days a week.

Our approach to person-centred visiting

Person-centred visiting means we will work together with our patients, their loved ones, and our staff. We follow these principles:

  • Welcoming – We welcome and encourage the involvement of the people who matter to our patients.
  • Patient-led – We are guided by our patients. They can decide when the people who matter will visit and how they would like them involved in their care. We also note when they want to have some rest.
  • Partnership – We work in partnership with the people who matter to our patients.
  • Flexibility – Visiting hours are between 10am and 8pm. We are happy to be flexible if any visits need to take place outside of these hours.
  • Respect – We respect people’s individual needs. We will act on an individual basis to ensure the safety, privacy, and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.

 

Approach

Our visiting hours are between 10am and 8pm daily.

We ask that there are no more than 2 visitors at a time. These visitors can change.

Please speak to the nurse in charge if you have any concerns.

 

For more information, see our visiting guidance here.

Berwick infirmary is situated within the town centre of Berwick-upon-Tweed, Northumberland.

By road

Address: Infirmary Square, Berwick-upon-Tweed TD15 1LT.

Exit the A1 at the East Ord roundabout and follow the A698 signposted Berwick. Go left at the next main roundabout and follow the signs for the town centre. At the roundabout, take the first exit over the bridge. Turn left at the next main junction and continue along the A1167 for 200 metres. Turn right onto Scott’s Place, then turn left onto Brucegate. Please note: Parking is currently in the Castlegate car park. From the A1167, turn right into the car park immediately after going under the town wall.

By bus

For up to date bus information, please use the Traveline service.

By rail

Berwick Infimary is a five minute walk from Berwick railway station. Check the Trainline website for timetables of all services.

Due to the ongoing redevelopment of the hospital, the parking spaces are currently not available.

All staff and visitors must now park in the Northumberland County Council-managed Castlegate car park adjacent to the hospital. Parking is free, but you must use a time-disc in the short-stay area.

Disabled Parking

There are designated free parking bays reserved for disabled drivers displaying a valid blue badge permit.

Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

We are proud to be part of the Active Hospitals programme. This means we encourage patients and staff to be physically active. If you feel able to, why not walk or cycle to your appointment? Not only will it improve your health, it also helps our planet. The maps below can help.

We have public bike storage areas at these sites:

  • North Tyneside General Hospital - Diabetes Resource Centre entrance
  • North Tyneside General Hospital - Alley to left of Urgent Treatment Centre entrance
  • North Tyneside General Hospital - Right of main entrance doors
  • Northumbria hospital, Cramlington - Between visitor car park and bus stop

Go Smarter, Go Active maps

PLEASE NOTE: Details in these maps are based on the latest information available at the time of publication. While every effort has been made by Transport North East to make sure they are correct, we cannot accept any liability resulting from omissions or inaccuracies.

There could be works or closures on particular routes. We advise that you check with the relevant local authority before setting off on your journey.

If you don't feel able to walk or cycle to your appointment, but would like a more sustainable way to travel, please consider using public transport. You can plan your journey here

Restaurant

There is a restaurant selling food and drinks at the following times:

  • 10am-11am – pre-ordered hot sandwiches
  • Midday-1.45pm – lunches including main courses, sandwiches and salads
  • 3pm-4pm – hot and cold drinks with pre-ordered hot food available

In between these times you can get cold drinks and snacks.

Wi-Fi

Free Wi-Fi is available in public areas of this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.