Hexham General Hospital has an urgent care centre open 8am-10pm, and regular outpatient clinics. Wards include an oncology day unit, a surgical ward for patients who have had general, orthopaedic and gynaecological surgery, a stroke rehabilitation and care of the elderly ward and a general medicine ward.
For the privacy and dignity of patients the hospital wards are largely single, en-suite rooms. The hospital also has a midwifery-led maternity unit with birthing pool. Two GP practices are based within the hospital.
Visitor guidance
The health, safety and wellbeing of our patients, communities and staff remain our overall priority. We will keep visiting arrangements under regular review to support this.
Emergency Department (ED) and Urgent Treatment Centres
One relative or friend can accompany each patient.
Adult inpatient wards (except for elective orthopaedics)
Hourly visiting slots are available between 10 am and 8pm.
Please help us keep everyone as safe as possible:
- If you can, please book before visiting by contacting the ward.
- Protected mealtimes are in place on all wards. This is so patients have a dedicated mealtime, free from interruptions. Relatives helping with feeding can be an exception. Please arrange this with the ward manager/nurse in charge.
- Only two visitors can be at a bedside at any one time. Exceptions are at the discretion of the ward manager / nurse in charge. This would include patients having end-of-life care. Another example is patients with carers who help them with everyday activities. All visiting requirements are considered on a case-by-case basis.
- Each ward has a maximum number of visiting slots available each hour. This is in line with safe hospital ventilation standards.
If you would like children under 10 to visit, please talk to the ward manager / nurse in charge.
Our staff may refuse entry to visitors or manage visitor numbers. This could happen if an area becomes overcrowded. Wards may introduce specific and enhanced infection prevention measures.
Visiting people with mental health conditions, dementia and/or delirium, learning disabilities and/or autism
We will continue to make reasonable adjustments, so people can stay in touch with their loved ones.
Elective orthopaedics
Special visiting arrangements are in place for elective orthopaedic wards. Please discuss with the admitting team.
Guidance for all visitors
Wash or gel your hands when entering and leaving our hospitals. Do the same when entering and leaving wards, bays or side rooms.
Please do not visit if you have been unwell or have signs of a cough or cold. Wait for 48 hours after diarrhoea and vomiting symptoms before visiting. If you are unsure, please contact us to see if it is safe for you to visit.
Please do not bring in food for patients. If not possible, staff will advise on how to store and dispose of food.
You may need to leave a bedside or ward if staff ask you to. We would ask that you are respectful of other patients during your visit.
To help prevent infections, please do not sit on the bed during visits. Please do not touch equipment.
We welcome service dogs that support a visitor to attend.
By road
Leave the A1 at the junction with A69 and A186; join the A69 for approximately 17 miles, by-passing Corbridge. Once past Corbridge, leave the A69 at the next large roundabout (signposted to Hexham). Follow signs into Hexham, then turn left onto the A695 Corbridge Road (signposted to Corbridge). The hospital is located on the right-hand side.
Sat nav postcode NE46 1QJ.
By bus
For up to date bus information, please visit the Traveline website
By rail
Hexham receives regular services from Newcastle Central Station and Carlisle. The hospital is a short walk from the station. Check The Trainline website for timetables of all services.
Charges
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0-40mins = Free*
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40mins-1 hour = £2
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1-2 hours = £3
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2-3 hours = £4
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3-4 hours = £5
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24 hours = £6
As it is pay and display, please make sure that you bring change with you and leave plenty of time to find a space.
There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).
Disabled parking
There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit
Electric vehicle charging
This hospital has an electric vehicle charging point which is free to use for patients and visitors
Concessionary car parking
We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.
Cafés and restaurants
There is a restaurant for visitors and shop/cafe run by our Northumbria Volunteer service which is open 8am-3pm, Monday to Friday.
The hospital has disabled access and induction loop
There is an entertainment and communications system at bedsides (some television channels are provided free and cards may be purchased throughout the hospital for those channels which are pay per view. These cards can also be used for making and receiving telephone calls from the same system.
Wi-Fi
Free Wi-Fi is available in this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.
