Hexham General Hospital has an urgent treatment centre open 8am-10pm, and regular outpatient clinics. Wards include an oncology day unit, a surgical ward for patients who have had general, orthopaedic and gynaecological surgery, a stroke rehabilitation and care of the elderly ward and a general medicine ward.
For the privacy and dignity of patients the hospital wards are largely single, en-suite rooms. The hospital also has a midwifery-led maternity unit with birthing pool. Two GP practices are based within the hospital.
Our approach to person-centred visiting
Person-centred visiting means we will work together with our patients, their loved ones, and our staff. We follow these principles:
- Welcoming – We welcome and encourage the involvement of the people who matter to our patients.
- Patient-led – We are guided by our patients. They can decide when the people who matter will visit and how they would like them involved in their care. We also note when they want to have some rest.
- Partnership – We work in partnership with the people who matter to our patients.
- Flexibility – Visiting hours are between 10am and 8pm. We are happy to be flexible if any visits need to take place outside of these hours.
- Respect – We respect people’s individual needs. We will act on an individual basis to ensure the safety, privacy, and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Approach
Our visiting hours are between 10am and 8pm daily.
We ask that there are no more than 2 visitors at a time. These visitors can change.
Please speak to the nurse in charge if you have any concerns.
For more information, see our visiting guidance here.
By road
Leave the A69 at the Hexham junction, following signs into the town. Go over one roundabout and then turn left at the next roundabout. Follow the road round and up the hill. At the top, turn left onto the A695. The hospital is located on the right-hand side.
Sat nav postcode NE46 1QJ.
By bus
For up to date bus information, please visit the Traveline website
By rail
Hexham receives regular services from Newcastle Central Station and Carlisle. The hospital is a short walk from the station. Check the Trainline website for timetables of all services.
Charges
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0-40mins = Free*
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40mins-1 hour = £2
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1-2 hours = £3
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2-3 hours = £4
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3-4 hours = £5
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24 hours = £6
Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.
There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).
Disabled parking
There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit
Electric vehicle charging
This hospital has electric vehicle charging points for use by patients and visitors.
Concessionary car parking
We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.
We are proud to be part of the Active Hospitals programme. This means we encourage patients and staff to be physically active. If you feel able to, why not walk or cycle to your appointment? Not only will it improve your health, it also helps our planet. The maps below can help.
We have public bike storage areas at these sites:
- North Tyneside General Hospital - Diabetes Resource Centre entrance
- North Tyneside General Hospital - Alley to left of Urgent Treatment Centre entrance
- North Tyneside General Hospital - Right of main entrance doors
- Northumbria hospital, Cramlington - Between visitor car park and bus stop
Go Smarter, Go Active maps
PLEASE NOTE: Details in these maps are based on the latest information available at the time of publication. While every effort has been made by Transport North East to make sure they are correct, we cannot accept any liability resulting from omissions or inaccuracies.
There could be works or closures on particular routes. We advise that you check with the relevant local authority before setting off on your journey.
If you don't feel able to walk or cycle to your appointment, but would like a more sustainable way to travel, please consider using public transport. You can plan your journey here.
The hospital has disabled access and induction loop.
Cafés and restaurants
There is a restaurant for visitors and shop/cafe run by our Northumbria Volunteer Service which is open 8am-4pm, Monday to Friday.
Wi-Fi
Free Wi-Fi is available in this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.
We are currently updating the internal maps of our hospitals.
There are signs to guide you when you’re in our hospitals. There are also volunteers or reception staff who can provide directions.
