Secure and easy access online to appointments and information
We are working with Dr Doctor, a digital health company, to introduce a new Patient Portal in 2023.
This year we began using Dr Doctor for text and email outpatient appointment reminders and by the Summer this will be available for all appointment reminders. This is available on your smart phone, tablet, or desktop computer.
We will send you a text message (07860039092) and or email no-reply@drdoctor.co.uk with your appointment details.
If your contact details have changed please tell us next time you see us, or contact us on 0344 811 81118. This will ensure that you benefit from all the Patient Portal features.
What can you use the Patient Portal for?
As well as appointment reminders, we’ve also recently started using online video consultations and soon we will also be introducing additional features which will allow you to:
- View digital letters about your appointments/care
- Book, cancel or change appointments
- Access healthcare information about your treatment
- Ask questions
- Initiate your follow up care
The Patient Portal is available from any smart phone, tablet or desktop computer. We’ve created a list of frequently asked questions below for any queries.
Log onto the Patient Portal here:
Currently, you can use the Portal to access video consultations and view your appointments, simply login with your surname, date of birth and postcode, and we’ll send you a text message with a secure code to access the Portal. If we only have a landline for you, we will send you a voice message with the code.
Click here for more information.
You can also login to set your personal preferences for appointment reminders via email and/or SMS text messages through the portal.
Why introduce a Patient Portal?
The Patient Portal will allow us to:
- improve how we communicate with our patients
- deliver letters to patients faster
- reduce confusion from lost letters or letters arriving in the wrong order
- save the NHS money by reducing the amount of paper and postage costs
- reduce our environmental impact
- provide a text reminder to patients before their appointments
Watch the animation below to find out more.
For more information about DrDoctor visit their website here.
Frequently asked questions
Anyone over 18 who is receiving care from us can access the Patient Portal. We will send you a text message (07860039092) or email (no-reply@drdoctor.co.uk) with a secure link to the Patient Portal. You can access this on your phone, tablet or computer.
We recommend you use a private email address and phone number to access the Patient Portal.
You login with your surname, date of birth and postcode.
If your contact details have changed, please tell us next time you see us, or contact us on 0344 811 81118.
If you are not able to, or have difficulties accessing the Portal you can give consent to a family member or carer to do this for you. You will need to get their consent and let us know their private email address and telephone/mobile number.
Please contact us on 0344 811 81118.
To enable us to deliver this service, DrDoctor will have access to your contact information but not to detailed information about your health.
DrDoctor is accredited to the highest standards set by the NHS for protecting the healthcare information of UK citizens. For more information, see the https://