The general visiting information below should help you to plan your visit.

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Visiting times

Each ward has individual visiting times - please click here for all ward information.

Most wards are able to be flexible if a patient is very poorly or you have to travel to visit. Please speak to the ward staff if you need to make alternative arrangements.

All hospitals can be reached by car or by public transport, find out more information on each hospital from our locations page. If you’re visiting from outside the area you can find information on hotels, bed and breakfast, self catering accommodation and more on the Newcastle Gateshead Initiative website .

Car parking

Car parking is available at all hospitals and costs £1.20p per hour, up to a maximum of £4 per day. At Northumbria Specialist Emergency Care Hospital the charge is £1 for a 24 hour period. There is no charge to park at Rothbury or Haltwhistle hospitals.

Most of our hospitals operate a pay and display scheme so please make sure that you bring change with you and leave plenty of time to find a space.

Helping with mealtimes

Nutrition plays an important part in patient care and our wards have protected mealtimes to ensure patients are not interrupted during their meal. Visitors are generally not allowed during this time, however if a patient needs help with their meal we do encourage relatives or carers to come in and help out if they wish - please talk to the ward staff.

Flowers

We do ask that visitors don’t bring flowers into the hospitals. Although flowers look lovely they do collect dust and can harbour germs in the water and soil. We need to ensure we can keep the wards as clean as possible.

Children

Children are welcome to visit patients on most wards if accompanied by a responsible adult. However please speak to ward staff before bringing very young children in.

Catering facilities

Northumbria Specialist Emergency Care Hospital, North Tyneside, Hexham and Wansbeck general hospitals all have shops run by our Hospital Volunteer Service.

Most of our hospitals also have restaurants where you get hot and cold food and refreshments. Opening times are as follows:

 

Northumbria Specialist Emergency Care Hospital - 24 hours 

  • 7am - 11.15am - breakfast
  • 11.30am - 2.30pm - lunch
  • 2.30pm - 4.30pm - afternoon snack service
  • 4.30pm - 7.30pm - evening service
  • 7.30pm - 7am - limited evening service

 

North Tyneside General Hospital

  • Monday to Friday 8.30am-4pm and 8am-3pm Saturday and Sunday 

Wansbeck General Hospital

Restaurant

  • Monday to Friday 8.30am-4.30pm
  • Saturday and Sunday 9am-3pm

Café central

  • Monday to Friday 8am-4pm

Hexham General Hospital

  • Monday to Friday 8am-4.30pm

Blyth Community Hospital and Berwick infirmary

These community hospitals sell food and drinks at the following times:

  • 10am-11am – pre-ordered hot sandwiches
  • Midday -1.45pm – lunches including main courses, sandwiches and salads
  • 3pm-4pm – hot and cold drinks with pre-ordered hot food available

Please note that Blyth Community Hospital’s restaurant closes in between these times but a cold drinks machine is available in reception.

Alnwick Infimary

The hospital has a dining room for visitors serving breakfast and cold food from 9am and hot lunches between 12 -1.30, tea, coffee and snacks. There are also vending machines outside of hours.

Infection control

The infection control team and all staff are responsible for helping reduce and prevent the spread of infections, but everyone can help, including visitors.

Please help us and our vulnerable patients by following our simple advice:

  • Wash your hands and use alcohol gel before entering and leaving the ward
  • Do not sit on patients’ beds
  • Do not use patient toilets
  • Do not visit if you are unwell or have an infection, for example a heavy cold or diarrhoea