News Stories

How Northumbria Healthcare continues to meet its Community Promise

Two new reports have highlighted how Northumbria Healthcare NHS Foundation Trust is continuing to have a positive impact beyond its traditional healthcare role.

Northumbria Healthcare delivers hospital and community services in Northumberland and North Tyneside but has long recognised how people’s health and wellbeing are about much more than healthcare services.

Recognising its position at the heart of its communities, the trust launched its Community Promise in 2021 as a public commitment to focus on all the ways it can improve people’s lives, pushing the boundaries of what an NHS trust can do.

The latest annual report, Keeping Our Community Promise in 2025, showcases how Northumbria Healthcare is continuing to have an impact across the pledge’s 5 pillars - employment, education, economy, environment, and inequalities.

This includes:

• How the trust supports people into careers, including a new focus on T-Levels
• The ongoing success of its apprenticeship and work experience programmes
• The growing focus on supplier contracts with built-in social value
• Progress against the organisation’s Net Zero plan
• How it is identifying and tackling health inequalities

Wayne Daley, head of corporate social responsibility at Northumbria Healthcare, said: “Our Community Promise is about doing what we can to improve people’s lives. I’m delighted to present this report which highlights what we have done to make a difference in 2025. I thank all those who have supported us along the way and those who continue to do so.”

Back in 2020, Northumbria Healthcare became the first UK health organisation to get gold accreditation for corporate social responsibility (CSR).

A new social impact report from CSR-Accreditation demonstrates how the trust continues to achieve the gold standard and deliver benefits to its communities.

The report says: ‘Northumbria Healthcare NHS Foundation Trust’s community work goes far beyond clinical care. Through its Community Promise, the trust demonstrates how a modern NHS organisation can lead social change - tackling inequality, supporting education, stimulating local economies, and responding to humanitarian need.

‘Its actions across engagement, volunteering, wealth creation, community projects, and education not only benefit the people it serves but also help to inspire the future workforce and ensure the North East remains a vibrant, healthy, and inclusive place to live and work.’

Richard Collins, co-founder and CEO of CSR-Accreditation, added: “This report has taken the great work that has been delivered to achieve an incredible gold CSR accreditation and the activities that have continued since.

“It has used the 4-pillar framework of environment, workplace, community and philanthropy to show the difference the trust is making towards building a better future.”