The hospital has an urgent treatment centre, maternity and oncology units, diagnostics including x-ray, endoscopy and ultrasound, theatres and day surgery as well as an extensive range of outpatient clinics.
Ward 1 provides care of the elderly rehabilitation and support for inpatients. The multi-disciplinary ward team cares for patients who may be recovering from an illness, operation, often following a spell in another hospital, and help them to recover, get back on their feet and gain confidence. Physiotherapists and occupational therapists work with the nursing team to provide all the support patients need to help them on the road to recovery.
For women expecting to have an uncomplicated delivery, there is a midwifery-led service at (Hillcrest Maternity Unit) which provides one-to-one personal care and support, in a relaxed and friendly birthing environment. The unit is staffed by a highly-skilled team of experienced midwives and healthcare assistants 24 hours a day, and has a birthing pool which gives women the option of having a water birth or using the pool during labour.
There is a state-of-the-art oncology unit meaning patients no longer have to travel out of the area to receive chemotherapy and supportive treatment. The purpose-built unit is based in the former Coquet Ward and the area has undergone a £100,000 refurbishment to include the latest equipment and the best facilities for patients.
Our approach to person-centred visiting
Person-centred visiting means we will work together with our patients, their loved ones, and our staff. We follow these principles:
- Welcoming – We welcome and encourage the involvement of the people who matter to our patients.
- Patient-led – We are guided by our patients. They can decide when the people who matter will visit and how they would like them involved in their care. We also note when they want to have some rest.
- Partnership – We work in partnership with the people who matter to our patients.
- Flexibility – Visiting hours are between 10am and 8pm. We are happy to be flexible if any visits need to take place outside of these hours.
- Respect – We respect people’s individual needs. We will act on an individual basis to ensure the safety, privacy, and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Approach
Our visiting hours are between 10am and 8pm daily.
We ask that there are no more than 2 visitors at a time. These visitors can change.
Please speak to the nurse in charge if you have any concerns.
For more information, see our visiting guidance here.
Alnwick Infirmary is located in the town of Alnwick, Northumberland, just outside the town centre.
By road
Address: Infirmary Drive, Alnwick, NE66 2NS.
From the north: From the A1 take the second exit for Alnwick. At the first roundabout turn right, then turn left at second roundabout. Continue for about 400 metres with the hospital on the right.
From the south: From the A1 take the first exit for Alnwick. At the first roundabout go straight on, then turn left at second roundabout. Continue for about 400 metres with the hospital on the right.
By bus
For up to date bus information, please use the Traveline service
By rail
Closest railway station is Alnmouth (for Alnwick) Station. Check the Trainline website for timetables of all services.
Charges
- 0-20mins = Free*
- 20mins-1 hour = £2
- 1-2 hours = £3
- 2-3 hours = £4
- 3-4 hours = £5
- 24 hours = £6
The payment machines take coins and notes, as well as credit and debit cards.
* There are free parking bays in front of the hospital for pick-ups or drops offs (maximum stay 20 minutes).
Disabled Parking
There are designated free parking bays reserved for disabled drivers displaying a valid blue badge permit. These are situated at the main entrance.
Concessionary car parking
We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.
Electric vehicle charging
This hospital has electric vehicle charging points for use by patients and visitors.
Car parking violations
Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.
We are proud to be part of the Active Hospitals programme. This means we encourage patients and staff to be physically active. If you feel able to, why not walk or cycle to your appointment? Not only will it improve your health, it also helps our planet. The maps below can help.
We have public bike storage areas at these sites:
- North Tyneside General Hospital - Diabetes Resource Centre entrance
- North Tyneside General Hospital - Alley to left of Urgent Treatment Centre entrance
- North Tyneside General Hospital - Right of main entrance doors
- Northumbria hospital, Cramlington - Between visitor car park and bus stop
Go Smarter, Go Active maps
PLEASE NOTE: Details in these maps are based on the latest information available at the time of publication. While every effort has been made by Transport North East to make sure they are correct, we cannot accept any liability resulting from omissions or inaccuracies.
There could be works or closures on particular routes. We advise that you check with the relevant local authority before setting off on your journey.
If you don't feel able to walk or cycle to your appointment, but would like a more sustainable way to travel, please consider using public transport. You can plan your journey here.
Restaurant
The restaurant is open 7 days a week between 8am and 5pm. It sells hot food and drinks at the following times:
- 8.30am to 11am – breakfast
- 11.30am to 1.30pm – lunches including main courses, sandwiches and salads
In between these times, you can get cold drinks and snacks from the vending machines.
Wi-Fi
Free Wi-Fi is available in public areas of this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.
Chaplaincy
Chaplains of various denominations visit the hospital regularly and will see any patient on request. If you wish to see a Chaplain at any time, please advise the nursing staff and they will arrange this.
Miscellaneous
A League of Friends shop and trolley service is available on certain days.
A hairdresser visits the hospital weekly and if you wish to enquire further about this, please speak with one of the ward staff.
We are currently updating the internal maps of our hospitals.
There are signs to guide you when you’re in our hospitals. There are also volunteers or reception staff who can provide directions.
