Alert (Warning)

Due to staffing issues, the minor injuries unit will not be open today (Thursday, 11 April).

It will reopen again tomorrow (Friday, 12 April) from 9am to 5pm.

We apologise for any inconvenience.

Please use NHS 111 to signpost you to the right place for your care needs.

The hospital has a minor injuries unit, maternity and oncology units, diagnostics including x-ray, endoscopy and ultrasound, theatres and day surgery as well as an extensive range of outpatient clinics.

Ward 1 provides care of the elderly rehabilitation and support for inpatients. The multi-disciplinary ward team cares for patients who may be recovering from an illness, operation, often following a spell in another hospital, and help them to recover, get back on their feet and gain confidence. Physiotherapists and occupational therapists work with the nursing team to provide all the support patients need to help them on the road to recovery.

For women expecting to have an uncomplicated delivery, there is a midwifery-led service at (Hillcrest Maternity Unit) which provides one-to-one personal care and support, in a relaxed and friendly birthing environment. The unit is staffed by a highly-skilled team of experienced midwives and healthcare assistants 24 hours a day, and has a birthing pool which gives women the option of having a water birth or using the pool during labour.

There is a state-of-the-art oncology unit meaning patients no longer have to travel out of the area to receive chemotherapy and supportive treatment. The purpose-built unit is based in the former Coquet Ward and the area has undergone a £100,000 refurbishment to include the latest equipment and the best facilities for patients.

The health, safety and wellbeing of our patients, communities and staff remain our overall priority. We will keep visiting arrangements under regular review to support this.

Ward 1

Visiting is between the hours of 10am and 8pm.

Please help us keep everyone as safe as possible:

  • If you can, please book before visiting by contacting the ward.
  • Protected mealtimes are in place on all wards. This is so patients have a dedicated mealtime, free from interruptions. Relatives helping with feeding can be an exception. Please arrange this with the ward manager/nurse in charge.
  • Only two visitors can be at a bedside at any one time. Exceptions are at the discretion of the ward manager / nurse in charge. This would include patients having end-of-life care. Another example is patients with carers who help them with everyday activities. All visiting requirements are considered on a case-by-case basis.
  • Each ward has a maximum number of visiting slots available each hour. This is in line with safe hospital ventilation standards.

If you would like children under 10 to visit, please talk to the ward manager / nurse in charge.

Our staff may refuse entry to visitors or manage visitor numbers. This could happen if an area becomes overcrowded. Wards may introduce specific and enhanced infection prevention measures.

Visiting people with mental health conditions, dementia and/or delirium, learning disabilities and/or autism

We will continue to make reasonable adjustments, so people can stay in touch with their loved ones.

Guidance for all visitors

Wash or gel your hands when entering and leaving our hospitals. Do the same when entering and leaving wards, bays or side rooms.

Please do not visit if you have been unwell or have signs of a cough or cold. Wait for 48 hours after diarrhoea and vomiting symptoms before visiting. If you are unsure, please contact us to see if it is safe for you to visit.

Please do not bring in food for patients. If not possible, staff will advise on how to store and dispose of food.

You may need to leave a bedside or ward if staff ask you to. We would ask that you are respectful of other patients during your visit.

To help prevent infections, please do not sit on the bed during visits. Please do not touch equipment.

We welcome service dogs that support a visitor to attend.

Alnwick Infirmary is located in the town of Alnwick, Northumberland, just outside the town centre.

By road

Address: Infirmary Drive, Alnwick, NE66 2NS.

From the north: From the A1 take the second exit for Alnwick. At the first roundabout turn right, then turn left at second roundabout. Continue for about 400 metres with the hospital on the right.

From the south: From the A1 take the first exit for Alnwick. At the first roundabout go straight on, then turn left at second roundabout. Continue for about 400 metres with the hospital on the right.

By bus

For up to date bus information, please use the Traveline service

By rail

Closest railway station is Alnmouth (for Alnwick) Station. Check the Trainline website for timetables of all services.

Charges

  • 0-20mins = Free*
  • 20mins-1 hour = £2
  • 1-2 hours = £3
  • 2-3 hours = £4
  • 3-4 hours = £5
  • 24 hours = £6

As it is pay and display, please make sure that you bring change with you and leave plenty of time to find a space.

* There are free parking bays in front of the hospital for pick-ups or drops offs (maximum stay 20 minutes).

Disabled Parking

There are designated free parking bays reserved for disabled drivers displaying a valid blue badge permit. These are situated at the main entrance.
Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

Restaurant

The restaurant is open 7 days a week between 8am and 5pm. It sells hot food and drinks at the following times:

  • 8.30am to 11am – breakfast
  • 11.30am to 1.30pm – lunches including main courses, sandwiches and salads

In between these times, you can get cold drinks and snacks from the vending machines.

Wi-Fi

Free Wi-Fi is available in public areas of this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.

Chaplaincy

Chaplains of various denominations visit the hospital regularly and will see any patient on request. If you wish to see a Chaplain at any time, please advise the nursing staff and they will arrange this.

Miscellaneous

A League of Friends shop and trolley service is available on certain days.

A hairdresser visits the hospital weekly and if you wish to enquire further about this, please speak with one of the ward staff.