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Safeguarding is about protecting people from being hurt or treated badly. If you are worried that a child or adult is being harmed, abused or neglected there are people who can help and support you.

 Who will help?

There are many people who can help including a nurse, a doctor, the police, a social worker, a physiotherapist, a carer.

If you are concerned about immediate safety – take actions now and contact social care on the numbers below, or in an emergency, call 999 and speak to the police.

If you have a concern about a child please contact children’s social care on the numbers below:

North Tyneside, front door
0345 2000 109  / 0191 200 68800 (out of hours)

Northumberland, via Onecall a 24-7 phone line
01670 536 400

If you have a concern about an adult at risk please contact adult social care on the numbers below:

North Tyneside, gateway adult contact centre
0191 643 2777  / 0191 200 6800 (out of hours)

Northumberland, via Onecall a 24-7 phone line
01670 536 400


As a trust we take our safeguarding responsibilities very seriously and have dedicated safeguarding teams who work with our executive directors to promote an open and transparent service with our partner agencies. We strive to ensure that adults and children who use our services receive safe care, are treated with dignity and respect and are supported with timely and appropriate interventions.

We have designated professionals who take the lead on issues in relation to safeguarding. If you need further information about how we safeguard patients within the trust please contact our safeguarding teams (in office hours) on the numbers below:


Acute hospital services 

Children and adults safeguarding team
0191 293 4212 (9am-5pm)

Learning disability hospital liaison team
0191 293 4212 (9am-5pm)

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