Safeguarding is about protecting people from being hurt or treated badly. If you are worried that an unborn baby, child or adult is at risk of being harmed, abused or neglected, there are people who can help and support you.

Who will help?

There are many people who can help. This could be:

  • Nurse
  • Midwife
  • Allied healthcare professional
  • Doctor
  • Police
  • Social worker,
  • Physiotherapist
  • Carer

The trust also has a safeguarding service which can help and support.

If you have concerns about someone’s immediate safety, call the police on 999.


If you have a concern about a child or an unborn baby, contact:

North Tyneside

To contact the Front Door Service, call 0345 2000 109

Northumberland

Via Onecall, a 24-7 phone line - 01670 536 400

If you have a concern about an adult at risk, contact:

North Tyneside

Gateway adult contact centre

0191 643 2777 / 0330 333 7475 (evenings and weekends)

Northumberland

Via Onecall, a 24-7 phone line

01670 536 400

As a trust, we take our safeguarding responsibilities very seriously. We have a safeguarding team with designated professionals. They work with our trust board to promote an open and transparent service. We also work closely with our partner agencies. We are an active member of the local Safeguarding Partnerships. We strive to make sure that adults and children who use our services get safe care. They should be treated with dignity and respect. We work to support them with timely and appropriate interventions.

If you need more information about what we do, please contact our safeguarding team. They are available in office hours on the numbers below. They cover all our services, including community and maternity. This includes our learning disability and autism service.

Children and adults safeguarding team

0191 607 2067 (8am-8pm)

Acute liaison learning disability and autism team

0191 607 2067 (8am-8pm)