Northumbria Specialist Emergency Care Hospital
Due to the coronavirus pandemic, for the safety of our patients and staff, visiting our hospitals is still being restricted. We are sorry to have to continue to do this but this hopefully helps your loved one and other patients feel safe in our care.
We understand visiting is important so have arrangements in place to allow controlled visiting on our wards and departments.
There are a limited number of hourly slots for visitors on all general adult wards between 10am and 7pm, which must be pre-booked in advance. Each patient is now allowed two nominated visitors, who can visit on separate occasions or together if more convenient.
These people are not interchangeable. We need all visitors to keep to their hour to maintain social distancing and give all patients the opportunity to have their nominated people visit.
Surgical wards must remain ‘Covid-light’, so visiting will remain restricted. However, for patients who have been in hospital for 72 hours or more, one nominated visitor will be permitted to book a slot. Those wishing to visit should check arrangements with the ward.
In addition to this, when visiting you are reminded to expect:
- to wash your hands at the hospital entrance and wear a mask when you enter the hospital
- to wear personal protective equipment (PPE) and observe social distancing
- you should not visit if you feel unwell, have been asked to self-isolate, or believe you may have been in contact with someone who has Covid-19
This visitors’ guidance does not apply for patients at the end of life, maternity, the children’s ward and SCBU (Special Care Baby Unit).
For more information on maternity visiting, see here.
Visiting times should be: Between 10am and 7pm for two nominated people for one hour which must be pre-booked
Covid-light wards are: Northumbria Hospital ward 15, North Tyneside General Hospital wards 7 and 8, Wansbeck General Hospital wards 10 and 11 and Hexham General Hospital ward 3.
- General Information
It is England’s first purpose-built specialist emergency care hospital, with emergency consultants on site 24 hours a day, seven days a week, as well as consultants in a range of specialties working seven days a week.
The hospital treats serious emergencies such as:
- Suspected stroke
- Loss of consciousness
- Persistent and severe chest pain
- Sudden shortness of breath
- Severe abdominal pain
- Severe blood loss
The Northumbria hospital also has a birthing centre with midwifery and consultant-led care. It has en-suite delivery rooms, two birthing pools and en-suite bedrooms where partners are able to stay overnight.
Some planned surgery which is considered to be high-risk is also carried out at the Northumbria Specialist Emergency Care Hospital as patients will be surrounded by relevant experts and support services such as critical care which may be needed in an emergency.
The Northumbria hospital has:
- A state-of-the art emergency department with individual treatment rooms
- Diagnostics including x-ray, MRI, ultrasound and CT scanners, endoscopy room and cardiac catheter lab – all located close to the emergency department for quick test results, enabling treatment to start earlier
- A critical care unit
- Beds for emergency admissions across seven specialty wards – surgery, trauma, cardiology, respiratory, stroke, gastrointestinal and an acute medical unit
- A short-stay paediatric unit with paediatric ambulatory care
- Ambulatory care for the rapid assessment of patients with specific conditions, without the need for emergency admission
- A co-located consultant and midwifery-led birthing centre, with single en-suite rooms which allows partners to stay overnight. It will also have a special care baby unit for those babies needing extra help
- Operating theatres for emergency/high risk surgery including a dedicated maternity theatre
- Directions and Transport
You can find options for travelling to Northumbria Specialist Emergency Care Hospital in our travel leaflet here.
By car
Northumbria Specialist Emergency Care Hospital is accessible from the A189 at East Cramlington, to the north of the Moor Farm roundabout. It is signposted from the northbound and southbound slip roads closest to the hospital.
If you are travelling by car, we have produced videos to help direct you to the hospital:
- If you are travelling from the A1 southbound please click here.
- If you are travelling from the A1 northbound please click here.
- If you are travelling from the A189 northbound please click here.
- If you are travelling from the A189 southbound please click here
Dedicated car service
If you are a relative visiting from Hexham or Berwick, we have a dedicated free daily car service to and from The Northumbria hospital which arrives for visiting times. To book transport from Hexham, call 01434 655388. To book transport from Berwick, call 01289 356664 or 07774 788627.
By public transport
For up to date bus information, please use the Traveline service
- Parking
Charges
- 0-20mins = Free*
- 20mins-1 hour = £2
- 1-2 hours = £3
- 2-3 hours = £4
- 3-4 hours = £5
- 24 hours = £6
As it is pay and display, please make sure that you bring change with you and leave plenty of time to find a space.
Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.
There are free lay-bys for pick-ups or drops offs (maximum stay 20 minutes).
Disabled parking
There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit
Concessionary car parking
We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients (for example parents with children). This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.
Electric vehicle charging
This hospital has an electric vehicle charging point which is free to use for patients and visitors.
Car parking violations
Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.
- Facilities
Cafés and restaurants
The hospital has a coffee shop at the main entrance run by our Hospital Volunteer Service (HVS). There is also a restaurant on the ground on the floor where you get hot and cold food.
Opening times are as follows:
Restaurant (7 days a week)
- 7am -1045am breakfast
- 11.30am – 4.30pm lunch
- 5.00 pm -8.30 tea
Main entrance cafe/shop
- 8.30am – 7pm Monday to Friday
- 1pm-7pm Saturday and Sunday
Wi-Fi
Free Wi-Fi is available in this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.
- Internal Map
Download our internal map here: Map Download
Wards
- Ward 9
-
Ward Type
Acute medicine with frailty assessment
Visiting Times
10am and 7pm - one nominated visitor who must be pre-booked, with evidence of a negative lateral flow test on arrival
Contact Number
0191 607 2009
Location
Northumbria Specialist Emergency Care Hospital
- Short Stay
-
Contact Number
0191 60 72723
Location
Green Zone
- Discharge Lounge
-
Contact Number
0191 607 2766
Location
Green Zone
- Bed Management
-
Contact Number
0191 607 3001
Location
Green Zone
- Transfusion
-
Contact Number
0191 607 2242
Location
Pathology
- Ward 1
-
Ward Type
Medical
Visiting Times
Visiting temporarily suspended
Contact Number
0191 607 2001
Location
Northumbria Specialist Emergency Care Hospital
- Ward 3
-
Ward Type
Acute medicine
Visiting Times
Between 10am and 7pm - one nominated person and must be pre-booked, , with evidence of a negative lateral flow test on arrival
Contact Number
0191 60 72703
Location
Northumbria Specialist Emergency Care Hospital
- Ward 4
-
Ward Type
GI medicine
Visiting Times
Between 10am and 7pm - one nominated person and must be pre-booked, , with evidence of a negative lateral flow test on arrival
Contact Number
0191 607 2004
Location
Northumbria Specialist Emergency Care Hospital
- Ward 6
-
Ward Type
Elderly care
Visiting Times
Between 10am and 7pm - one nominated person and must be pre-booked, , with evidence of a negative lateral flow test on arrival
Contact Number
0191 607 2006
Location
Northumbria Specialist Emergency Care Hospital
- Hyper Acute Stroke Ward
-
Ward Type
Stroke unit
Visiting Times
Between 10am and 7pm - one nominated person and must be pre-booked, , with evidence of a negative lateral flow test on arrival
Contact Number
0191 607 2463
Location
Northumbria Specialist Emergency Care Hospital
- Ward 7
-
Ward Type
Respiratory
Visiting Times
Temporary suspended visiting
Contact Number
0191 607 2007
Location
Northumbria Specialist Emergency Care Hospital
- Ward 10
-
Ward Type
Cardiology and coronary care
Visiting Times
No visiting allowed - currently restricted
Contact Number
0191 6072501 / 0191 6072010
Location
Northumbria Specialist Emergency Care Hospital
- Ward 12
-
Ward Type
Respiratory
Visiting Times
No routine visiting
Contact Number
0191 607 2012
Location
Northumbria Specialist Emergency Care Hospital
- Ward 15
-
Ward Type
General surgery
Visiting Times
No visiting - COVID light ward
Contact Number
0191 607 2715 / 0191 607 2015
Location
Northumbria Specialist Emergency Care Hospital
- Ward 16
-
Ward Type
Postnatal care
Visiting Times
There is open visiting for birthing partners who can also stay overnight on the ward. For other visitors 2.30pm-4pm and 6.30-7.30pm.
Contact Number
0191 607 2716
Location
Northumbria Specialist Emergency Care Hospital
- Birthing Centre
-
Ward Type
Maternity
Visiting Times
COVID restrictions currently in place
Contact Number
0191 6072200
Location
Northumbria Specialist Emergency Care Hospital
- Children’s Unit
-
Ward Type
Children's unit
Visiting Times
Open visiting for next of kin. Until 8pm for other visitors.
Contact Number
0191 607 2005
Location
Northumbria Specialist Emergency Care Hospital
- Ambulatory care unit
-
Ward Type
Ambulatory care - this is urgent same-day medical care without patients having to stay overnight in hospital. Departments within this unit are surgery, medicine, emergency gynaecology and fracture clinic. This is not a ‘walk-in’ unit - patients are referred here by their GP or another medical professional, with the exception of emergency gynaecology where patients can self-refer.
Contact Number
0191 607 2740
Location
Northumbria Specialist Emergency Care Hospital
- Critical Care
-
Ward Type
Critical care
Visiting Times
2pm - 4pm and 6pm- 7.30pm
Contact Number
0191 607 2011
Location
Northumbria Specialist Emergency Care Hospital
- Emergency Department
-
Contact Number
0191 607 2115
Location
Northumbria Specialist Emergency Care Hospital
- Special Care Baby Unit (SCBU)
-
Ward Type
Special Care Baby Unit
Visiting Times
2pm-3pm and 6.30pm-7.30pm
Contact Number
0191 6072017
Location
Northumbria Specialist Emergency Care Hospital