North Tyneside General Hospital

North Tyneside is a general hospital with a full range of diagnostic testing, outpatient clinics covering a range of specialties, as well as facilities for care of the elderly.

It has an urgent treatment centre – part of a new GP-led urgent care service, which cares for patients with minor injuries and ailments 24 hours a day, seven days a week. Please make an appointment any time day or night by calling NHS 111, there is also walk-in access available from 8am – midnight.

‘Your healthcare in North Tyneside’ (pdf) – our guide to services

North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle.

By road

From the A19 Northbound. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields and Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

From the A19 Southbound. Follow A19 Southbound and join the A191 toward North Shields and Tynemouth. Continue over the next 5 roundabouts and at the 6th turn right.

By bus

For up to date bus information, please use the Traveline service

By rail

The closest railway station is Newcastle Central Station. Check The Trainline for timetables of all services.

Charges

Parking is available and costs £1.20 an hour, up to a maximum of £4 for 24 hours. The first 20 minutes of parking is free so if you take a ticket and exit the car park within 20 minutes, there will be no charge.

Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.

Please leave plenty of time to find a space.

There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes).

Please note that the traffic flow in this car park is a partial one way system.

Disabled parking

There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit.

Concessionary car parking

We offer free car parking under certain circumstances for patients or their visitors. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. This list is not exhaustive and exemptions are issued by the ward or department manager – please speak to them if you think you may qualify.

Electric vehicle charging

This hospital has an electric vehicle charging point which is free to use for patients and visitors.

Car parking violations

Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice.

HVS shops and cafes

North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. This sells sandwiches, drinks and snacks, newspapers, toiletries and gifts. There is also a small coffee shop with a seating area.

Opening times are:

Monday to Friday 8.30am- 7.30pm
Saturday to Sunday 1.30pm- 7.30pm

There is also a patio café further into the hospital selling snacks and drinks, newspapers, books and cards.

Opening times are:

Monday to Friday 10am-4.30pm
Saturday to Sunday 1.30-4.30pm

Restaurant

In addition there is a restaurant where you get hot and cold food and refreshments. This is open Monday to Friday 8.30am-4pm and 8am-3pm Saturday and Sunday

Wi-Fi

Free Wi-Fi is available in this hospital – just choose NHS Wi-Fi on your smart device and follow the registration process to gain access.

Bedside entertainment

All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Pay stations are on every level.

Download our internal map here: Map Download