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Visiting

Visiting

Due to the coronavirus pandemic, for the safety of our patients and staff, visiting in our hospitals is being kept to a minimum. We are sorry to have to continue to do this but this hopefully helps your loved one and other patients feel safe in our care.

 

Evidence of Rapid Lateral flow test prior to your visit:

All nominated Visitors are now required to show evidence of a negative rapid lateral flow test prior to their visit on entering the ward. Your visit will be refused if there is no evidence of the rapid lateral flow test. Evidence of this negative test can be via the NHS confirmation e mail/text or by you bringing your test strip in a plastic bag to show the ward staff which will then be disposed of.

The trust has had to introduce this additional safety measure, as used in care homes, due to an increase in exposure of patients and staff to COVID–19 directly linked to visitors.

 

You must not visit if you are unwell, or one of your household have a new continuous cough or a temperature ?37.8°C or loss of, or change in, normal sense of smell or taste. If you have any of these symptoms or a member of your household does you need to self-isolate and contact 119 or arrange a test online via the government website for the person who is symptomatic.

Our aim is to keep our patients and our staff safe so please support us with this and understand why your visit may be refused.

 

Who can visit? 

One nominated close family member or somebody else close to the patient may visit in a one hour timeslot which must be pre-booked in advance. The nominated visitor is not interchangeable. The visiting times will be allocated between 10.00 and 19.00 and visitors are not allowed to stay overnight or use the patient toilet facilities (public facilities remain open).

 

How long is my visit?

Your visit will be for one hour and at a pre-arranged time. We need all visitors to keep to their hour to maintain social distancing and give all patients the opportunity to have their nominated person visit. When arranging your visit, we need you to provide your contact details which we are required to keep a record of for 21 days and provide data to NHS Test and Trace if requested.

 

What should I expect when I visit the hospital? 

Please wash your hands at the hospital entrance and wear a face covering when you enter the hospital until you leave. If you have not got a face covering a surgical mask will be supplied. There are also hand-sanitising points around the hospital – please feel free to use them.

You must ensure that you wear your covering or mask throughout your visit and you must not remove your face covering/mask or kiss your loved one.

Please follow social distancing guidelines and stay two metres apart from others. 

 

This visitors’ guidance does not apply for:

Patients at the End of Life, Maternity, Children’s Ward and SCBU.

For more information on maternity visiting, you can visit the web page here or read the guidance here.


Car parking

Car parking is available at all hospitals.

For more information please look at the page of the hospital you’re visiting.


Helping with mealtimes

Nutrition plays an important part in patient care and our wards have protected mealtimes to ensure patients are not interrupted during their meal.

Visitors are generally not allowed during this time, however if a patient needs help with their meal we do encourage relatives or carers to come in and help out if they wish – please talk to the ward staff.


Flowers

We do ask that visitors don’t bring flowers into the hospitals. Although flowers look lovely they do collect dust and can harbour germs in the water and soil.

Please help us keep the wards as clean as possible.


Children

Children are welcome to visit patients on most wards if accompanied by a responsible adult. However please speak to ward staff before bringing very young children in.


Infection control

The infection control team and all staff are responsible for helping reduce and prevent the spread of infections, but everyone can help, including visitors.

Please help us and our vulnerable patients by following our simple advice:

  • Wash your hands and use alcohol gel before entering and leaving the ward
  • Do not sit on patients’ beds
  • Do not use patient toilets
  • Do not visit if you are unwell or have an infection, for example a heavy cold or diarrhoea

Smokefree

All of our sites are now completely smokefree. This means that smoking is not permitted on any of our sites including all buildings, grounds and vehicles. E-cigarettes are permitted on our grounds but not inside of our buildings. For the comfort of others we ask that you please use e-cigarettes away from our main entrances. For more information please click here.

 


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