Are you a British Sign Language (BSL) user?
Do you need to contact our hospitals or other services?
We work with SignVideo to provide a Video Relay Service, so you can communicate with us in BSL. You can use your mobile phone, tablet or computer.
Connect here or download the SignVideo app. In the directory, select NHS Northumbria - VRI.
What do I need?
1. Device:
- Window PC app
- Apple Mac app
- iOS app
- Android app
- SignVideo Web
2. Webcam - plugged or built in
3.Good internet connection
We advise having a minimum 2Mbps upload and download speed.
You can use:
- 3G, 4G, 5G mobile network
- Plug in broadband/ethernet
- WiFi
How can I get help and support?
To solve any issues you may have, please check the FAQ page.
To get help help and support, contact SignVideo Customer Service or email help