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If you have any concerns please contact our Patient Services and Quality Improvement department on 0191 203 1340, or email them at, or use the online form below.

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    Please note we cannot progress a complaint unless we have your details.

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    When filling in a form or survey on the site you may be asked to fill in information about yourself. This is a secure site and this information will only be used for the purpose stated in each case. We will not distribute personal information collected in this way to any 3rd party (unless this has been communicated to you).

    Any comments you submit to the Trust will be treated as confidential and will be safeguarded and processed in accordance with the requirements of the Data Protection Act 2018 (GDPR).

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