The Admission Avoidance and Resource Team is made up of a range of health and social care professionals that offers urgent assessments for people in North Tyneside who are unwell to help them to remain in their own home and prevent an unnecessary hospital visit.

How do I access the service?

A person can be referred to the team by their GP, district nurse, community matron or social worker. The reasons they need support could include because they have had a fall or are unwell, are in pain or not so steady on their feet. This could be preventing them doing things such as preparing meals or taking their medication.

What happens next?

When someone is referred to the service they will receive a home visit by the team to discuss what they feel would help them to stay at home. From this discussion a care plan would be put together to offer support and advice to help the person become independent again.

 A care plan could include:

  • A carer to work with the patient to help with personal care or/and prepare meals
  • Advice around medication
  • Advice around pain and continence
  • Advice around feeling unwell
  • Rehabilitation including physiotherapy and occupational therapy
  • Equipment including walking aids, bath aids and adaptations to help the person be independent around their home
  • Emotional and psychological support for the person, their family and or carer.

Normally the team visits on the same day as they are contacted, if this is not possible then the team visits the next morning. The team can visit for up to three weeks however sometimes a person may only need one or two visits.

Your care

All care is carried out at home. The team does have access to four community rehabilitation beds at Coble House Nursing home which are for short stay rehabilitation only and can only be accessed if the individual cannot be supported at home.

The team

The Admission Avoidance and Resource Team consists of nursing staff, physiotherapists, a physiotherapist technical instructor and occupational therapists


The team can be contacted on 0191 2932731 8am-8pm, seven days a week.