If you need additional assistance reading our website please use our accessibility tool.

Community Learning Disability Service

We support children and adults with a learning disability and complex health needs in Northumberland and North Tyneside. This includes help with complex health conditions, communication, medication, problems eating and swallowing, making healthy lifestyle choices, everyday life skills and being more independent. We can also support you to see your doctor or dentist.

In Northumberland we also provide adult social care on behalf of Northumberland County Council so we can also offer social care support for residents as well as make arrangements for children and young people’s psychiatry through our partnership with Northumberland Tyne and Wear NHS Foundation Trust.

Where can we see you?

We have two offices at the Oxford Centre in Longbenton and Onecall based at Foundry House in Bedlington.

Our community learning disabilities team can see you either at our offices, in your home, school, college, work, a learning disability day service, a clinic or a GP surgery.

Your care

The team includes nurses, social workers and other professionals and offer services including:

  • Assessment and care co-ordination
  • Behaviour assessment and treatment
  • Positive Behaviour Support
  • Community nursing
  • Enhanced community services including crisis aversion and forensic behaviour
  • Epilepsy care
  • Mental health
  • Psychiatry
  • Psychology
  • Specialist occupational therapy
  • Speech therapy
  • Support for parents and families
  • Support for people with a learning disability and autism

In Northumberland only we can also provide adult social care including :

  • Care management
  • Independent supported living

In North Tyneside these services are provided by North Tyneside Council

Preparing for adulthood

If you use our healthcare services in childhood the same team will continue to care for you in adulthood. We also support other healthcare professionals who look after adults to improve support for young adults with a learning disability. Sometimes this includes helping you to prepare and plan for using health services for the first time.

How do you get support from us?

You or anyone who knows you well such as a GP, social worker, friend or relative can get in touch with us if you think you need our help.

We support the health needs of children aged four and over and adults who have a:

  • Learning disability and complex health need
  • Statement of education
  • Education Healthcare Plan

Click here for further information about our referral criteria. Once your referral is accepted we will arrange to meet with you to  discuss ways we can support you and then together agree a plan to best meet your needs.

Get in touch

You can contact us Monday to Thursday 8.30am to 5pm, and Fridays 8.30am to 4:30pm.

If you live in North Tyneside you can get in touch with your local learning disability team by calling 0191 643 2487

If you live in Northumberland call us via Onecall on  01670 536 400

Our offices

North Tyneside Community Learning Disability Team
Oxford Centre
West Farm Avenue
Long Benton
NE12 8LT

Northumberland Community Learning Disability Team
Foundry House
The Oval
NE22 5HS

Useful links and documents

Our easy read service leaflet

Community learning disability service in North Tyneside poster

Enhanced community services in North Tyneside leaflet

Foundation for people with learning disabilities


The British Institute of Learning Disabilities

North East and North Cumbria Integrated Care System


Online Consultation

Where appropriate you may be asked to attend a consultation online via a video call.

Rather than travelling to your appointment, you go into the clinic’s online ‘waiting area’. We will be notified when you arrive and your clinician will join you when ready

You don’t need to set up an account and no information you enter is stored.

If you have been given an online appointment please click on the following link to start the consultation at your appointment time – online consultation

Let's find the service you're looking for...

See all of our services