The palliative care at home (PaCH) service provides personal care and practical support to people with life limiting illnesses. The service also provides support to their families.

How do I access the service?

Your district nurse or specialist nurse can arrange for you to have support from the palliative care at home service. Our palliative care support workers, will discuss with you what help you need and when it’s best for you to get it.

We will support you, your carers, and family members so that you can live as active a life as possible. We can carry out nursing and non-nursing duties and provide emotional support and work closely with the palliative care at home co-ordinator, your district nurse and your GP to make sure that you get the support you need.

Your care

We will contact you for an introductory chat before visiting your home. In your home, we will need a comfortable place to sit and access to the toilet and hand washing facilities. You will decide with your district nurse how much support you want from your support worker and when you want it, so that you and your family get the best possible care and support.

We can provide help during the day and /or night if you need support to stay at home and stay with you at home during the day or overnight to allow relatives time to rest


If you need to get in touch with the service directly or if you would like more information, please contact us using the details below:

Service co-ordinator
Palliative care at home (PaCH)
Community Support Office
Nursery Park Medical Group
Nursery Park Road
NE63 0HP

Monday – Friday, 9am - 5pm excluding bank holidays.

Tel: 01670 394712

Telephone answering machines are in use when the team is not available and the call will be returned as soon as possible.

Useful links

Marie Curie

Macmillan cancer support