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Children’s Continence Product Home Delivery Service

Our continence service can provide a home delivery service for continence products for children aged 4 and over who have a physical or learning disability that causes bladder or bowel problems.

Your care

We aim to provide products to help children and young people with a physical or learning disability and their families to manage incontinence.

A child or young person’s bladder or bowel problems must first be fully assessed by a school nurse or health visitor, and a treatment plan started before we are able to provide incontinence products.

Preparing for adulthood

When a child is between 16 and 18 years old, their school nurse will assess and discuss with you if  they still require continence products when they become an adult. If so they will work with the community nursing team who will be responsible for their care once they are 18 to make them aware of what is needed.  They will also contact us so that we can update your prescription.


Access to the service

You can be referred to the service by your GP, school nurse or health visitor.

You can also order products from us online following an assessment.

Contact us

The Continence Service is based at

North Tyneside Continence Service
The Victoria Therapy Unit
Hawkey’s Lane
North Shields
NE29 0SF

Home delivery tel: 0191 282 8092

Our opening hours Monday to Friday 9am to 3pm.

There is an answer phone, please leave a message and we will ring you the next morning.

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