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Child and Adolescent Mental Health service (CAMHS)

Our Child and Adolescent Mental Health Service (CAMHS) is here to help children and young people up to 18 years old, and their families in North Tyneside.

Young people come and see us for lots of different reasons, such as:

  • Anxiety
  • Depression
  • Eating disorders
  • Self-harm
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autistic Spectrum Disorder (ASD)

You may meet several different kinds of professionals in CAMHS.  All of our staff are trained in assessing children and young people, and some staff have additional specialist training. You will be told who you will be coming to see before you come and see us, and this may include a:

  • nurse
  • psychiatrist
  • clinical psychologist
  • social worker
  • art therapist
  • primary mental health worker
  • CAMHS practitioner

Contact us

The Child and Adolescent Mental Health Service

Albion Road Clinic
Albion Road
North Shields
NE29 0HG
Telephone: 0191 219 6685

We are available 9-5 Monday to Friday.


If you require support outside of these hours please take a look at our other useful contacts.


Finding us

Below you can view a map that shows where Albion Road Clinic is located


Your appointment

Your first appointment with us will usually be a CHOICE appointment. The date and time of that appointment will be agreed upon with your parent/carer. The appointment may take the form of a face-to-face appointment in the Clinic at North Shields, A virtual online appointment, or a Telephone appointment. This initial appointment is to enable you and your parent /carer to share with us your concerns about your mental health. The appointment will be up to 1 hour in duration.  We will sometimes need to agree on a second CHOICE appointment to help us to get a full understanding of the concerns you have and how they are impacting your life. We will have the information we received from your Referrer available to us at that appointment but it is really helpful to hear things from the family perspective. During the appointment, we will ask questions to help us to understand what is going well in your life and what is causing you a level of concern. We will ask you what you feel you want from the Service and will try to agree on some outcomes together. We will take notes of our discussion which will be kept on your confidential patient file.  A letter will also be sent to your referrer at the end of the Appointment that outlines any agreed plans. If you are aged 16 and over that letter can be sent directly to you but if you are under 16 we will write to your parents instead. This will be agreed upon with you in the session. We will aim to offer you some time alone with the Therapist at that appointment. If you do not want to we will respect your choice.


Confidentiality will be discussed with you as part of the Choice appointment and will also be reviewed if you are transferred to a Specialist Team for further work.

If you have any questions prior to your appointment please do not hesitate to contact the service to discuss these.  If you would like to see the clinicians before your appointment you can call us and we will give you the password to access the “Meet your CAMHS Team”.

Online consultation

Where appropriate you may be asked to attend a CAMHS consultation online via a video call.

Rather than travelling to your appointment, you go into the clinic’s online ‘waiting area’. We will be notified when you arrive and your clinician will join you when ready

You don’t need to set up an account and no information you enter is stored.

If you have been given an online appointment please click on the following link to start the consultation at your appointment time – online consultation

Bringing someone to your appointment

It is very important to us that you feel supported throughout your treatment. You can bring who you like to your appointments, however it’s often helpful for your family or carers to be involved. You will also have the opportunity to speak to staff on your own.

In confidence

Everything you say to a member of staff will be confidential, unless they feel you or anybody else is in danger of being harmed. If this happens, your CAMHS worker will talk to you about who they need to tell and what details will be shared.


If you would like to know more about privacy/confidentiality/consent/capacity please follow the link




The type of treatment we provide can vary depending on why you are with us. Some of our treatments include:

  • Individual talking therapies including Cognitive Behavioural Therapy (CBT), solution focused therapy, art therapy
  • Behavioural therapies including support for parents with behaviour management strategies
  • Group therapies including Dialectical Behavioural Therapy (DBT)
  • Medication may be available to treat some problems

How to access the service

You can be referred to our CAMHS team by a range of professionals including GPs, social workers and public health nurses in schools.

If you are a health or educational professional, or a social worker, and are concerned about a child you can refer them directly into our service. Please see our accessibility criteria and referral form below:

Accessibility criteria

Referral form

Support and advice relating to coronavirus

These are confusing, stressful times for all of us. As the coronavirus pandemic affects numerous areas of our lives, it also impacts each person in different ways. Feelings of anxiety and uncertainty are completely normal during times like this.

We wanted to provide you with some information and resources to help you deal with this difficult time. Please see our advice relating to Coronavirus/Covid-19 for children, young people and families and advice relating to Coronavirus/Covid-19 for children, young people and families living with Autism Spectrum Condition below:

Advice relating to Coronavirus/Covid-19 for children, young people and families

Advice relating to Coronavirus/Covid-19 for children, young people and families living with Autism Spectrum Condition

Young people aged between 11-25 in the North Tyneside Area can access, Kooth, which provides online mental health and wellbeing support, via any internet accessible device. Kooth provides an opportunity to interact in a supportive way with other young people, as well as receive support from a qualified counsellor, who are available from 12pm until 10pm on weekdays, and from 6pm until 10pm, 365 days a year.  


At CAMHS, we run a number of workshops on a range of mental health topics. These are primarily aimed at parents, carers, or any adults working with a young person with these difficulties. As we know, for young people with mental health difficulties, it makes a really significant impact when those around them have a better understanding of their experience. For a lot of children, this is one of the most helpful interventions they can get. We hope that these workshops will help you support a young person in the way that they need, and give you the confidence to keep developing strategies to help them achieve their potential.


We had previously run these workshops face to face, but have worked on recording them so they are available online and accessible to a greater number of people, with the idea that the more people understand these difficulties, the better supported a young person will be by those in their environment. Some workshops have an accompanying handout for viewers to look through, so we encourage you to explore these in your own time. We hope that the information in these workshops becomes widely understood by those working with young people, so please feel free to share this website link with anyone who might benefit.


SUBTITLES: If you would prefer to watch the workshops with subtitles, please click the link at the top of the video. This takes you to YouTube, where you are able to add closed captions by clicking the CC button in the bottom right hand corner.


Thanks for watching.


We have a brief evaluation form for our workshops here, which takes a couple of minutes to complete. We are grateful for your feedback so that we can ensure we are delivering the best service we can.

Resources for Carers, Professionals and Young People

There are a number of resources (downloads, websites, books, and videos) that we frequently direct families and schools to, so we have added many of these to this section so they are accessible for everyone.

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