Our Child and Adolescent Mental Health Service (CAMHS) is here to help children and young people up to 18 years old, and their families in North Tyneside.
Young people come and see us for lots of different reasons, such as:
- Eating disorders
- Attention Deficit Hyperactivity Disorder (ADHD)
- Autistic Spectrum Disorder (ASD)
You may meet several different kinds of professionals in CAMHS. All of our staff are trained in assessing children and young people, and some staff have additional specialist training. You will be told who you will be coming to see before you come and see us, and this may include a:
- clinical psychologist
- social worker
- art therapist
- primary mental health worker
- CAMHS practitioner
The Child and Adolescent Mental Health Service
Albion Road Clinic
Telephone: 0191 219 6685
We are available 9-5 Monday to Friday.
If you require support outside of these hours please take a look at our other useful contacts.
Below you can view a map that shows where Albion Road Clinic is located
Your first appointment with us will usually be a CHOICE appointment. The date and time of that appointment will be agreed upon with your parent/carer. The appointment may take the form of a face-to-face appointment in the Clinic at North Shields, A virtual online appointment, or a Telephone appointment. This initial appointment is to enable you and your parent /carer to share with us your concerns about your mental health. The appointment will be up to 1 hour in duration. We will sometimes need to agree on a second CHOICE appointment to help us to get a full understanding of the concerns you have and how they are impacting your life. We will have the information we received from your Referrer available to us at that appointment but it is really helpful to hear things from the family perspective. During the appointment, we will ask questions to help us to understand what is going well in your life and what is causing you a level of concern. We will ask you what you feel you want from the Service and will try to agree on some outcomes together. We will take notes of our discussion which will be kept on your confidential patient file. A letter will also be sent to your referrer at the end of the Appointment that outlines any agreed plans. If you are aged 16 and over that letter can be sent directly to you but if you are under 16 we will write to your parents instead. This will be agreed upon with you in the session. We will aim to offer you some time alone with the Therapist at that appointment. If you do not want to we will respect your choice.
Confidentiality will be discussed with you as part of the Choice appointment and will also be reviewed if you are transferred to a Specialist Team for further work.
- What is 'confidentiality'?
Your Therapist has a professional duty of confidentiality, it means that he or she must not disclose anything shared by you without your agreement.
- Are there any situations when confidentiality can be broken?
Confidentiality may only be broken where there is an identified risk to your health, safety, or welfare. Or where there is a risk to other’s health safety or welfare. This outweighs the right to privacy. The decision to break confidentiality will be shared with you and the reasons why.
We may also ask for your consent to contact school or other professionals to support us in understanding your needs.
- What is ‘consent’?
Consent means that you /your parents and carers agree to what is being proposed and understand the reasons for it. This will be based on adequate, accurate information being provided about what is intended in a format that the you/your parents/carers can understand.
- Outcome of your CHOICE appointment
There are a number of possible outcomes from your appointment :
- Further assessment and intervention from Specialist CAMHS – If it is agreed that you require further support through the specialist Service the Therapist will explain this to you in the session. They will talk you through the process that will take place to ensure that you receive the appropriate support.
- Further support via another professional service/agency is required. If it is agreed that your needs would be more appropriately met by another service your Therapist will explain this to you and talk with you on how you will be supported to access the appropriate service
- Further support via Guided self-help resources. If it is agreed with you and your Therapist that your presenting concerns would be best supported by using guided self-help resources your Therapist will support you in Accessing the appropriate resources for your needs (there are a number of links on this website).
If you have any questions prior to your appointment please do not hesitate to contact the service to discuss these. If you would like to see the clinicians before your appointment you can call us and we will give you the password to access the “Meet your CAMHS Team”.
Where appropriate you may be asked to attend a CAMHS consultation online via a video call.
Rather than travelling to your appointment, you go into the clinic’s online ‘waiting area’. We will be notified when you arrive and your clinician will join you when ready
You don’t need to set up an account and no information you enter is stored.
If you have been given an online appointment please click on the following link to start the consultation at your appointment time – online consultation
- What do I need to make a video call?
- A good connection to the internet
- A private, well-lit area where you won’t be disturbed during the consultation
- One of the following- Google Chrome web browser or Safari web browser
- Web-camera, speakers and microphone already built into your laptop or mobile device
- Is it secure?
Video calls are secure, your privacy is protected. You have your own private video room that only authorised clinicians can enter.
- How much does a video call cost?
- The video call is free (except for your internet usage)
- You don’t use any data while waiting for a clinician to join you
- A video call uses a similar amount of data to Skype of FaceTime
- If you’re using a smartphone or tablet, if you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance
Bringing someone to your appointment
It is very important to us that you feel supported throughout your treatment. You can bring who you like to your appointments, however it’s often helpful for your family or carers to be involved. You will also have the opportunity to speak to staff on your own.
Everything you say to a member of staff will be confidential, unless they feel you or anybody else is in danger of being harmed. If this happens, your CAMHS worker will talk to you about who they need to tell and what details will be shared.
If you would like to know more about privacy/confidentiality/consent/capacity please follow the link http://mycamhschoices.org/
- What is an advocate?
An advocate is a person who works with you on a problem until it is sorted out. Once the problem has been sorted out, the advocate will stop working with you. Advocates often work this way because lots of different people need the help and support of an advocate.
We aim to empower vulnerable people to have their voices heard, to be properly involved in their own care, to have information about their rights and to access the services they need. Our charity aims to continuously deliver high quality advocacy services that are accessible, responsive and appropriate to the diverse needs of different client groups.
Advocacy provides the support someone needs to express their views, to communicate their choices and to participate in decision making. It can enable people to take more responsibility, have choices and control over decisions that affect their lives. It promotes individuals’ overall health and wellbeing by increasing self-determination and on a larger scale helps to promote social inclusion, equality and social justice.
At Independent Advocacy we assist the person to look at options and to be part of the decision-making process. We can help with: care plan assessments, support plans, reviews of care and safeguarding enquiries or assessments and reviews. We can also help with various issues and concern such as housing, complaints, family, etc.
- What an advocate does
- An advocate is someone who can help you to speak up.
- Advocates listen to you and help you to explain yourself.
- Advocates can speak on your behalf if you want them to.
- Advocates will not tell you what to think or say.
- Advocates can come with you to important meetings.
- Advocates can find the right people to help you.
- Advocates can help you to be treated fairly.
- An Advocate will be on your side, not anybody else’s!
The type of treatment we provide can vary depending on why you are with us. Some of our treatments include:
- Individual talking therapies including Cognitive Behavioural Therapy (CBT), solution focused therapy, art therapy
- Behavioural therapies including support for parents with behaviour management strategies
- Group therapies including Dialectical Behavioural Therapy (DBT)
- Medication may be available to treat some problems
How to access the service
You can be referred to our CAMHS team by a range of professionals including GPs, social workers and public health nurses in schools.
If you are a health or educational professional, or a social worker, and are concerned about a child you can refer them directly into our service. Please see our accessibility criteria and referral form below:
Support and advice relating to coronavirus
These are confusing, stressful times for all of us. As the coronavirus pandemic affects numerous areas of our lives, it also impacts each person in different ways. Feelings of anxiety and uncertainty are completely normal during times like this.
We wanted to provide you with some information and resources to help you deal with this difficult time. Please see our advice relating to Coronavirus/Covid-19 for children, young people and families and advice relating to Coronavirus/Covid-19 for children, young people and families living with Autism Spectrum Condition below:
Advice relating to Coronavirus/Covid-19 for children, young people and families
Advice relating to Coronavirus/Covid-19 for children, young people and families living with Autism Spectrum Condition
Young people aged between 11-25 in the North Tyneside Area can access, Kooth, which provides online mental health and wellbeing support, via any internet accessible device. Kooth provides an opportunity to interact in a supportive way with other young people, as well as receive support from a qualified counsellor, who are available from 12pm until 10pm on weekdays, and from 6pm until 10pm, 365 days a year.
At CAMHS, we run a number of workshops on a range of mental health topics. These are primarily aimed at parents, carers, or any adults working with a young person with these difficulties. As we know, for young people with mental health difficulties, it makes a really significant impact when those around them have a better understanding of their experience. For a lot of children, this is one of the most helpful interventions they can get. We hope that these workshops will help you support a young person in the way that they need, and give you the confidence to keep developing strategies to help them achieve their potential.
We had previously run these workshops face to face, but have worked on recording them so they are available online and accessible to a greater number of people, with the idea that the more people understand these difficulties, the better supported a young person will be by those in their environment. Some workshops have an accompanying handout for viewers to look through, so we encourage you to explore these in your own time. We hope that the information in these workshops becomes widely understood by those working with young people, so please feel free to share this website link with anyone who might benefit.
Thanks for watching.
- Attachment & Adverse Childhood Experiences
Watch our Attachment & Adverse Childhood Experiences workshop, presented by Victoria Gill, senior CAMHS practitioner.
To view the video clips inserted, please click here:
- What are the effects when opportunities for social engagement are restricted:
- Resilience is a KEY factor that supports long terms and maintained change:
- Autism and Anxiety Workshop
Watch our Autism and Anxiety workshop here:
To view the video clips inserted, please click here:
- Tics Workshop
Watch our Tics workshop here:
- Low Mood and Depression Workshop
- Anxiety Workshop
- Managing Difficult Behaviour Workshop
- ADHD Brain Workshop
- Understanding Autism
Resources for Carers, Professionals and Young People
- www.recoverycollegeonline.co.uk Providing a range of online educational courses and resources to people with experience of mental health issues.
- www.camhs-resources.co.uk Providing a number of resources on a range of mental health topics, including books, websites, apps, videos, and downloads.
- Mental health information from the Royal College of Psychiatrists www.rcpsych.ac.uk/mentalhealthinformation.aspx
- Information about different treatments in the booklet ‘Choosing what’s best for you’ on the website: www.annafreud.org.ebpu.
- Free and confidential telephone support service for children and young people: ChildLine www.childline.org.uk 0800 1111
- Information and advice for young people aged 13 to 19 Connexions, www.connexions-direct.com
- 24 hour confidential emotional support to anyone who is in crisis Samaritans www.samaritans.org.uk 08457 909090
- Information about drugs and where to get support: Ask Frank www.talktofrank.com
- Support and Guidance on CAMHS and Children and Young Peoples Mental Health : http://www.minded.org.uk
- Information for Parents/Carers children and Young People on Medications that are used in CAMHS: http://www.headmeds.org.uk
- Support for families through divorce, bereavement and children’s behavioural problems: https://www.actionforchildren.org.uk , http://www.nfm.org.uk , http://www.childrenssociety.org.uk
- www.camhs-resources.co.uk – resources from across the internet that are available to help support your child’s mental health and wellbeing
- https://www.childline.org.uk/info-advice/your-feelings/mental-health/someone-family-mental-health-problem/ – support for family members when someone in the family has a mental health problem
For further information on common issues and problems such as: anger, aggression, sleep difficulties, flash back, trauma, bullying and more visit:
- Minded for families-common problems
- Young Minds FREE Parents helpline providing confidential expert advice Young Minds Parents Helpline
- Parent course on Autism Spectrum Conditions (ASCs)
We have launched a BRAND NEW course at Recovery College Online!
Our new online resource ADAPT (After Diagnosis of Autism Parent support Training) is for parents of children and young people who are diagnosed with Autism Spectrum Condition (ASC).
Co-produced by York CAMHS (Child and Adolescent Mental Health Services) and CYC (City of York Council) Specialist Teaching Team for Autism in York, the resource aims to increase parent’s understanding of the diagnosis of ASC and how the diagnosis impacts on family and school life. Topics covered include:
- Receiving a diagnosis
- Autism at a brain level
- Language and communication
- Visual supports
- Understanding and managing behaviour
You will need to create an account in order to access this course. We have done this, and written a step by step guide for you to do this (it should take approx. 10 minutes).
- Click on this link – www.recoverycollegeonline.co.uk/
- You will need to create an account to access this course. Do this by clicking ‘login’ in the top right hand corner of the page
- Search ‘ADAPT’ in the search bar – click on the course titled ‘ADAPT – After Diagnosis of Autism Parent Support Training’
- At the bottom of the page there will be a message saying ‘guests will need to create an account to access this course’ – click the button to create a new account.
- Enter your details (make a note of the username and password – you will need these to login)
- Click ‘continue’ at the bottom
- Again, search for the ADAPT course in the search bar, click on it, and click continue – this will take you to a page which asks you to login – enter the details from step 5.
- Confirm your account via email (we waited about 10 minutes for this email to come through – remember to check your junk mail)
- Now you should be able to access the course – there will be a button at the bottom of the course page that now says ‘enrol’ – once you click this it will take you to the course.
credit: Tees Esk and Wear Valleys NHS Foundation Trust)