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Northumbria top for NHS career progression, say staff

Tuesday, 07 March, 2017
Northumbria top for NHS career progression, say staff

Northumbria Healthcare NHS Foundation Trust is the best NHS employer in England for providing equal opportunities to staff for career progression and promotion, according to results of the 2016 NHS Staff Survey published today.

Northumbria, which has a strong ethos of staff development, received the highest score of all acute trusts in England with 95 per cent of health and care staff working for the trust in Northumberland and North Tyneside praising the opportunities available.

The trust also received the best scores in the country among acute trusts for staff feeling confident and secure in reporting unsafe clinical practice and staff feeling Northumbria makes effective use of feedback from patients and service users.

Last year, Northumbria was named as the most open and transparent organisation in the NHS in England and the trust is widely recognised as having one of the most comprehensive patient experience programmes in the country, using feedback in order to improve the quality and experience of care.

Northumbria was among the best acute trusts in the country in a number of areas used to measure overall staff engagement:

  • staff recommending Northumbria Healthcare as a place to work or to receive treatment
  • staff members’ perceived ability to contribute to improvements at work
  • staff feeling motivated and engaged with their work

The results for 2016 come in the year when the trust became one of only a handful of trusts to be rated ‘outstanding’ by the Care Quality Commission.

It also follows one of the biggest changes for staff ever seen in the NHS in 2015 with Northumbria Healthcare’s new model of emergency care, and is within the climate of increased challenges for the NHS nationally.

Ann Stringer, executive director of human resources and organisational development at Northumbria Healthcare NHS Foundation Trust, said: “We are passionate about nurturing our staff and opening up opportunities for them to move forward in their career, regardless of their role.

“Growing and developing our own workforce is very important to us and we are very proud that our staff have rated us best in the country for equal opportunities for career progression and promotion.

“As an open and transparent trust, we have worked hard to create a culture where our staff feel able to report any concerns.

“We also place great emphasis on using feedback from patients to continually improve the quality and experience of care we provide and it is most satisfying that our staff recognise the significance of this.

“Amid increasing challenges for the NHS as a whole, we will continue to look at ways where we can continue to improve our staff’s experience of working for us which will in turn enable us to provide even better care to our patients.”

The NHS Staff Survey, which seeks the views of staff working across England, is the largest survey of staff opinion in the UK. It is recognised as an important way of ensuring that the views of staff working in the NHS inform local improvements and that staff have their say in the delivery of high quality, safe and effective care.

Overall Northumbria Healthcare was rated in the top 20 per cent of trusts in 25 of the 32 indicators and the best trust in England in five of the 32.