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Northumbria heroes celebrated

Friday, 13 September, 2019
Northumbria heroes celebrated

NHS staff from Northumberland and North Tyneside have been celebrated for their work providing high quality care to patients.

Northumbria Healthcare NHS Foundation Trust held its 2019 Building a Caring Future Staff Awards which recognised the efforts of ‘Northumbria heroes’ – individuals and teams on the frontline in hospitals and in the community and behind the scenes.

Revamped this year to take into account how non-clinical roles support the delivery of patient care, 12 awards were given out at the ceremony which was entirely sponsored.

Award winners included a domestic assistant whose smile lights up the room, an occupational therapist who goes above and beyond for patients who are approaching the end of life and an admin team which tracks and logs patients to ensure the smooth running of care.

This year two making a difference awards – chosen by chief executive Sir James Mackey – were given out, one to the sterile services team for ensuring equipment is decontaminated and ready for re-use and to Sathish Sethuraman for his drive to promote sustainable transport.

Sir James Mackey, chief executive of Northumbria Healthcare, said: “Our annual staff awards generate a fantastic buzz within our trust and are a real highlight in our calendar.

“In these challenging times for the NHS and when our services are busier than ever, it’s really important to take a step back and celebrate our incredible staff and the extraordinary lengths they go to – whether on the frontline or behind the scenes – to make a positive difference to our patients.

“The standard of the entries was extremely high and our judges had an extremely difficult task selecting the winners – congratulations to all of them and to everyone who was nominated, you should be very proud.”

The award winners are as follows:

Creating a positive staff experience – Aurora Hamilton

Midwife Aurora set up a ‘listening buddy’ service in the form of a monthly drop-in session at The Northumbria hospital which offers confidential support to the whole maternity team to enable them to talk through difficult or traumatic deliveries.

Health hero – Roisin Clough

Roisin is passionate about staff wellbeing and took it upon herself to set up a series of initiatives within the talking therapies team at Wallsend Health Centre to improve colleagues’ own mental health such as a wellbeing drawer and board and scheduled walks.

Non-clinical team of the year – acute medicine admin team

The team manages all of the admin for ambulatory care, a ward and nine consultants and their clinics. Dealing with a high turnover of patients, the team logs and tracks each one, making sure the result reaches the consultant in a timely manner and helping to deliver high quality care.

Outstanding care (in hospital) – Tareq Etri

Described as an excellent paediatric doctor, Tareq works in the children’s unit at The Northumbria hospital. He goes ‘above and beyond’ in everything he does and his positive energy and happy approach puts young patients and their families at ease.

Outstanding care (out of hospital) – Hannah Gunn

Hannah was awarded for her outstanding medical care and exceptional warmth and compassion she showed to a patient approaching the end of his life and the support she gave to his whole family.

Quality improvement – falls team

The team developed a new initiative which helps frail elderly patients avoid falls whilst in hospital. AFLOAT (Avoiding Falls Level of Observation Tool) helps staff assess how often a patient will need to be observed to avoid potential falls.

Staff star – Cecilio Lumagod

Cecilo is a domestic assistant in the critical care team at The Northumbria hospital. Described as ‘Mr Sunshine’ with a smile that lights up the room, his positive outlook and attitude has a direct impact on the team which helps them deliver excellent patient care.

Team of the year (clinical) – Blyth community nursing team

The team has delivered outstanding work despite having vacancies. Covering one of Northumberland’s most deprived areas and dealing with challenging situations, they continue to provide high standards of care in a sympathetic manner.

Unsung hero – Sarah Bethell

Occupational therapist Sarah goes above and beyond to make patients on the palliative care unit at Wansbeck General Hospital feel supported and cared for. Her thoughtful actions, done quietly and without fuss, have an immeasurable impact on their lives.

Volunteer of the year – Pat Stephenson

Pat volunteers in the emergency department at The Northumbria hospital and lifts the spirits of patients, relatives and staff. She is a friendly face for patients, chatting to them and putting them at ease, while being sensitive to their concerns.

Making a difference (team) – sterile services

The trust-wide team works tirelessly behind the scenes 24/7 to ensure equipment is decontaminated and ready for re-use in around 30 sites. A hugely complex system, services would grind to a halt without them.

Making a difference (individual) – Sathish Sethuraman

The driving force behind the trust’s sustainable transport success, Sathish is hugely enthusiastic in promoting cycling to work and the use of electric vehicles by staff and for transporting goods and supplies. Recently he was named a national electric vehicle champion.

Media contact:

Jaclyn Curry – Northumbria Healthcare NHS Foundation Trust

0191 203 1654 / 07833 046680