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Northumbria Healthcare top for cancer patient experience

Wednesday, 01 October, 2014
Northumbria Healthcare top for cancer patient experience

Patients’ experiences of receiving care for cancer in Northumberland and North Tyneside are among the best in the country.

Northumberland Healthcare NHS Foundation Trust came sixth in a league table measuring patient experience across England, according to results released today by Macmillan Cancer Support, based on research commissioned by NHS England.

It is the fourth successive year that Northumbria Healthcare has been named in the top 10 for the survey, a ringing endorsement for the specialist teams who care for people in hospital.

The league table compares the performance of hospitals across England based on measures of patients’ experiences while being treated in hospital such as: whether their diagnosis and treatment options were explained clearly to them; whether they felt supported in their care; and whether they felt they were treated with respect.

Macmillan believes patient experience is as vital as treatment to a cancer patient’s quality of life.

Gill Starkey, lead cancer nurse at Northumbria Healthcare NHS Foundation Trust, said: “We are delighted that once again we have been named among the best in the country for cancer patient experience.

“We are passionate about ensuring every one of our patients receives the highest quality of care and a first-class experience and this latest accolade reflects the dedication of our hard-working teams.

“Like Macmillan, we believe passionately that patient experience is a vital component in a cancer patient’s care and we are committed to doing all we can for our patients and supporting them and their families every step of the way.”

The results come as Northumbria Healthcare opens its fifth specialist oncology unit in the trust at Alnwick Infirmary, meaning that patients across Northumberland and North Tyneside have more local access to chemotherapy treatment.

The trust’s other units are at Berwick Infirmary and Wansbeck, Hexham and North Tyneside general hospitals.

Cancer services run by Northumbria Healthcare in Northumberland and North Tyneside are consistently rated among the best in England, with teams providing specialist care to hundreds of patients in hospital, in the community and at home every day.