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National showcase for Northumbria’s mental health services

Thursday, 13 April, 2017
National showcase for Northumbria’s mental health services

The quality of specialist community mental health services for children and young people in North Tyneside has been praised in a report published by the independent regulator of all health and social care services in England.

The Care Quality Commission (CQC) said there is ‘much to celebrate in the good care’ provided by the service to some vulnerable patient groups’.

Northumbria Healthcare NHS Foundation Trust’s service was rated ‘good’ earlier this year by the CQC with inspectors saying care is delivered in a ‘thoughtful and sensitive’ way and responsive to young people’s needs.

The specialist service – known as the Children’s and Adolescent Mental Health Service (CAMHS) – is featured in the CQC’s ‘Celebrating good care, championing outstanding care (April 2017)’ report.

CAMHS provides a single point of access to mental health services for 0-17 year olds, providing support with issues such as anxiety, depression, eating disorders and neuro-development concerns.

Today’s report highlights that staff are described as ‘passionate, enthusiastic and dedicated’ to their work and young people and their parents and carers speak very positively about their experience of the service.

Dr Jonny Cardwell, consultant paediatrician at the trust and business unit director for CAMHS, said: “Following our ‘good’ rating by the CQC in February, we are delighted that our service has been highlighted in this national report which showcases the very best in the NHS.

“We pride ourselves in tailoring our services to meet the needs of children and young people and have a very dedicated team who are passionate about providing the very highest standards of care and involving children and young people in everything we do.

“It is testament to the hard work of our staff that we have been recognised in the national spotlight and remain committed to improving our service yet further to make sure that every child and young person in our care has the best experience possible.” 

The service provides outpatient appointments at a range of venues in North Tyneside to meet the needs of young people and their families. It also delivers a primary mental health worker service across North Tyneside and Northumberland which provides early intervention to children and young people, working closely with paediatricians, school health teams, health visitors and GPs.

The service’s ‘consultation line’ for professionals enables them to seek advice and support from the team on mental health issues in young people.

After inspecting the service, the CQC’s Chief Inspector of Hospitals, Professor Sir Mike Richards, said it was clear this was an effective service that was ‘responsive to the needs of young people’.

This service was not included in the trust-wide CQC inspection which took place in November 2015 with Northumbria Healthcare overall being rated ‘outstanding’ in May 2016. The full ‘Celebrating good care, championing outstanding care (April 2017)’ report can be accessed here.