Freedom of information

    • There are lots of resources available for professionals
    • There are lots of resources available for professionals

Freedom of Information 

The Freedom of Information Act (FOI) 2000 came into force on 1 January 2005.  The Act promotes openness and accountability in the public sector and provides the public with a general right of access to information held by public authorities. 

If the authority holds the information and it is not legally exempt from disclosure the authority has a duty to supply the information requested within 20 working days. 

While most requests for information are dealt with without making a charge, any request for information which would take more than 18 hours (two and a half working days) to produce can be charged for, or can be refused.  

The Environmental Information Regulations are an alternative way of requesting information from public authorities when the information being requested relates to the environment. These regulations will be applied instead of the Freedom of Information Act if we consider this to be the case.

All NHS organisations must have a guide to information to inform people about types of information held and how it can be accessed. This is a requirement under Section 19 of the Freedom of Information Act 2000. This is called a publication scheme and can be found at the bottom of this page

Disclosure log 

We get a lot of requests for information so it may be that we have already provided the information you need. Please take a look at our disclosure log.   

Requests for information

You should provide us with your full name and contact address (either an email or postal address), a clear description of the information you want and the format you want to receive the information, such as by email or postal response. 

Your request for information must be made in writing either by e-mail to or by post to:

Freedom of Information 
Northumbria Healthcare NHS Foundation Trust
Northumbria House
7-8 Silver Fox Way
Cobalt Business Park 
North Shields
Tyne and Wear 
NE27 0QJ

Any queries can be directed to 0344 811 8111 ext 1301.


If you are not happy with the response you receive, you must first contact the Information Governance Manager by email on 

If you remain unhappy you can email complaint to the  who will decide whether the request has been handled properly.  

Re-use of information

There is no charge for re-use of routinely published information, but in line with the re-use of public sector information regulations (2005), we ask that if you do re-use any information that you quote the document title and acknowledge that it was published by this organisation and remains our copyright.


Caldicott Guardian

We are committed to maintaining the legal right to patient confidentiality. To help with this, we have a Caldicott Guardian who has responsibility to ensure the protection of patient confidentiality throughout the Trust in accordance with a patient’s legal rights. Our Caldicott Guardian is: 

Mr David Evans
Medical Director
North Tyneside General Hospital
Rake Lane
North Shields
NE29 8NH 


Publication scheme

This is our guide to information held and where to access it:


Publication scheme requirement

Where to find the information


Who we are and how we do it 


How we fit into the NHS structure

About us

Organisational Structure

Meet our people

Lists of and information relating to organisational partnerships

Membership, your governors, co-opted governors

Senior staff and management board members

Meet our people

Location and contact details for all public-facing departments

Our services and patients and visitors

What we spend and how we spend it, includes:


Corporate, strategies and reports

Annual statement of accounts, budgets and variance reports;


Financial audit reports;


Standing financial instructions;


Capital programme;


Staff and board members allowances and expenses;


Funding (including endowment funds);


Procurement and tendering procedures

Corporate, become a supplier  

Details of contracts currently being tendered

Corporate, become a supplier, current opportunities  

List and value of contracts awarded and their value

Corporate, become a supplier, for suppliers-current contracts  

What are our priorities and how are we doing?


Annual report

Corporate, strategies and reports  

Annual business plan

Corporate, strategies and reports  

Strategic direction documentation (5 year plan

Corporate, strategies and reports, strategic plans  

Performance against targets (KPI/performance framework)

Corporate, strategies and reports and Quality and safety  

Clinical governance

Corporate, strategies and reports and Quality and safety  

Audit reports

Corporate, strategies and reports

Service user surveys

Patients & Visitors and quality and safety

How we make decisions


Board papers - agenda, supporting papers and minutes

Corporate, strategies and reports  

Patient and public involvement strategy (PPI), Public consultations

Members and governorsabout us and media

Our policies and procedures


Conduct of business and provision of service

Available on request

Human resources

Corporate, strategies and reports, strategic plans

Recruitment and employment

Corporate, strategies and reports, strategic plans

Standing financial procedures

Corporate, strategies and reports  

Standing orders

Available on request

Complaints and customer service p&p

Patients & Visitors, concerns and advice

Information governance

Freedom of Information

Estate management, charging regimes and policies

Patients and visitors

List and registers


Information currently legally required to hold in publicly available registers

Corporate, strategies and reports  

List of main contractors / suppliers

Corporate, become a supplier, for suppliers-current contracts    

Assets registers and information asset register

Corporate, strategies and reports  

Register of interest kept in the authority

Corporate, strategies and reports  

Register of gifts and hospitality provided to board members and senior personnel

Corporate, strategies and reports  

Disclosure log

Corporate, Freedom of Information, Disclosure logs

The services we offer 


Clinical services provided/commissioned

Our Services

Non-clinical services

Our Services

Services for which the authority is entitled to recover a fee, stated fee

Corporate, strategies and reports  

Patient information leaflets, booklets, newsletters

Patients & Visitors


Patients & Visitors, concerns and advice

Advice and guidance

Patients & Visitors

Corporate communications and media releases