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Healthcare ‘journey’ to continue

Tuesday, 13 February, 2018
Healthcare ‘journey’ to continue

Patients, families and the whole community are invited to ‘join our continuing journey’ in our next roadshow

Northumberland and North Tyneside residents are being invited to give their input on how Northumbria Healthcare NHS Foundation Trust can improve patient experiences in outpatients, at its urgent care centres and at the Northumbria hospital (Cramlington).

From the 19th February, we will be visiting communities to encourage residents to offer their insights and personal experiences.

Round two – how are we doing?

In November the trust visited over 22 locations and spoke to over 500 people across North Tyneside and Northumberland to gather opinions on their experiences of our ever-changing NHS. Using this feedback we now want to ask more detailed questions focused on new technologies and new ways of working.

The trust’s roadshow will be out and about from the 19th February to the 2nd March.

Claire Riley director of communications and corporate affairs at Northumbria Healthcare NHS Foundation Trust said:

“We had a fantastic response to our first ‘join our journey’ roadshow and fed all the information back to senior management, the board and to our governors. As a result, we have a series of further questions which we’d really value the public’s thoughts on. For instance: would you prefer to have an outpatient appointment via Skype/ online at a site near you or to travel for one in person?

“Another key area is how people use A&E – for instance, if a person comes in with a condition which could be dealt with at an Urgent Care Centre would it be the right to send them to one so as to keep A&E waiting times down for those who need it?

“We’re particularly keen to hear your ideas about how we can do things differently and make the most of the resources we have.”

On the road shows, people will also be able to learn more about Northumbria Healthcare’s vision to ‘get fit for the future’ by helping residents to live well, providing care and support when people need it and using resources wisely.


The roadshow dates and venues are as follows:

Date Time Venue
Monday 19th February 10:00 to 12:00 Main entrance of North Tyneside General Hospital
Monday 19th February 14:00 to 16:00 Wallsend Customer First Centre
Tuesday 20th February 10:00 to 12:00 Morrisons, The Killingworth Centre, Killingworth, NE12 6YT
Tuesday 20th February 14:00 to 16:00 Asda Benton Superstore, Whitley Road, Newcastle upon Tyne, NE12 9SJ
Wednesday 21st February 10:00 to 12:00 Morrisons, Collingwood Centre, Preston North Road, Tynemouth, North Shields, NE29 9QR
Wednesday 21st February 14:00 to 16:00 Beaconsfield car park (outside the blue reef aquarium), Grand Parade, Tynemouth, NE30 4JF
Thursday 22nd February 10:00 to 12:00 Manor Walks, Cramlington
Thursday 22nd February 10:00 to 12:00 The Northumbria Hospital, Northumbria Way, Cramlington, NE23 6NZ
Thursday 22nd February 14:00 to 16:00 Sainsbury’s, Newstead Drive, Whitley Bay, NE25 9EX
Friday 23rd February 10:00 to 14:00 Blyth Market Place, Blyth, NE24 1DP
Saturday 24th February 10:30 to 14:30 Wentworth car park, Hexham, NE46 3PD
Sunday 25th February 10:30 to 14:30 Morrisons, Dark Lane, Morpeth, NE61 1HQ
Monday 26th February 10:00 to 12:00 Asda supermarket, Portland Park, Lintonville Terrace, Ashington, NE63 9XG
Monday 26th February 14:00 to 16:00 Wansbeck Hospital, Woodhorn Lane, Ashington, NE63 9JJ
Tuesday 27th February 10:00 to 13:00 Alnwick marketplace, The Shambles, Alnwick, NE66 1TN
Tuesday 27th February  14:00 to 16:00 Haugh car park, Whitton Bank Road, Rothbury NE65 7RW
Wednesday 28th February 09:00 to 16:00 Berwick market, Marygate, Berwick on Tweed, TD15 1BN
Thursday 1st March 10:00 to 12:00 Belford market square (outside Bluebell), Market Place, Belford, NE70 7NE
Thursday 1st March 14:00 to 16:00 Cheviot Centre, Padgepool Place, Wooler, NE71 6BL
Friday 2nd March 10:00 to 12:00 Hexham Hospital, Corbridge Road, Hexham, NE46 1QJ

Media contact:

Elliot Nichols

0191 2031512 or 07966 490736

Elliot.nichols@northumbria-healthcare.nhs.uk

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