Healthcare ‘journey’ to continue
Patients, families and the whole community are invited to ‘join our continuing journey’ in our next roadshow
Northumberland and North Tyneside residents are being invited to give their input on how Northumbria Healthcare NHS Foundation Trust can improve patient experiences in outpatients, at its urgent care centres and at the Northumbria hospital (Cramlington).
From the 19th February, we will be visiting communities to encourage residents to offer their insights and personal experiences.
Round two – how are we doing?
In November the trust visited over 22 locations and spoke to over 500 people across North Tyneside and Northumberland to gather opinions on their experiences of our ever-changing NHS. Using this feedback we now want to ask more detailed questions focused on new technologies and new ways of working.
The trust’s roadshow will be out and about from the 19th February to the 2nd March.
Claire Riley director of communications and corporate affairs at Northumbria Healthcare NHS Foundation Trust said:
“We had a fantastic response to our first ‘join our journey’ roadshow and fed all the information back to senior management, the board and to our governors. As a result, we have a series of further questions which we’d really value the public’s thoughts on. For instance: would you prefer to have an outpatient appointment via Skype/ online at a site near you or to travel for one in person?
“Another key area is how people use A&E – for instance, if a person comes in with a condition which could be dealt with at an Urgent Care Centre would it be the right to send them to one so as to keep A&E waiting times down for those who need it?
“We’re particularly keen to hear your ideas about how we can do things differently and make the most of the resources we have.”
On the road shows, people will also be able to learn more about Northumbria Healthcare’s vision to ‘get fit for the future’ by helping residents to live well, providing care and support when people need it and using resources wisely.
The roadshow dates and venues are as follows:
|Monday 19th February||10:00 to 12:00||Main entrance of North Tyneside General Hospital|
|Monday 19th February||14:00 to 16:00||Wallsend Customer First Centre|
|Tuesday 20th February||10:00 to 12:00||Morrisons, The Killingworth Centre, Killingworth, NE12 6YT|
|Tuesday 20th February||14:00 to 16:00||Asda Benton Superstore, Whitley Road, Newcastle upon Tyne, NE12 9SJ|
|Wednesday 21st February||10:00 to 12:00||Morrisons, Collingwood Centre, Preston North Road, Tynemouth, North Shields, NE29 9QR|
|Wednesday 21st February||14:00 to 16:00||Beaconsfield car park (outside the blue reef aquarium), Grand Parade, Tynemouth, NE30 4JF|
|Thursday 22nd February||10:00 to 12:00||Manor Walks, Cramlington|
|Thursday 22nd February||10:00 to 12:00||The Northumbria Hospital, Northumbria Way, Cramlington, NE23 6NZ|
|Thursday 22nd February||14:00 to 16:00||Sainsbury’s, Newstead Drive, Whitley Bay, NE25 9EX|
|Friday 23rd February||10:00 to 14:00||Blyth Market Place, Blyth, NE24 1DP|
|Saturday 24th February||10:30 to 14:30||Wentworth car park, Hexham, NE46 3PD|
|Sunday 25th February||10:30 to 14:30||Morrisons, Dark Lane, Morpeth, NE61 1HQ|
|Monday 26th February||10:00 to 12:00||Asda supermarket, Portland Park, Lintonville Terrace, Ashington, NE63 9XG|
|Monday 26th February||14:00 to 16:00||Wansbeck Hospital, Woodhorn Lane, Ashington, NE63 9JJ|
|Tuesday 27th February||10:00 to 13:00||Alnwick marketplace, The Shambles, Alnwick, NE66 1TN|
|Tuesday 27th February||14:00 to 16:00||Haugh car park, Whitton Bank Road, Rothbury NE65 7RW|
|Wednesday 28th February||09:00 to 16:00||Berwick market, Marygate, Berwick on Tweed, TD15 1BN|
|Thursday 1st March||10:00 to 12:00||Belford market square (outside Bluebell), Market Place, Belford, NE70 7NE|
|Thursday 1st March||14:00 to 16:00||Cheviot Centre, Padgepool Place, Wooler, NE71 6BL|
|Friday 2nd March||10:00 to 12:00||Hexham Hospital, Corbridge Road, Hexham, NE46 1QJ|
0191 2031512 or 07966 490736