The Patient Advice and Liaison Service (PALS) will provide you with confidential advice and support if you have any concerns or queries about any aspect of your care.
The service aims to:
- Listen to and advise and support patients, their families, carers and staff
- Act independently to help resolve issues
- Provide information on services
- Sign-post you to appropriate organisations to help you
When filling in a form or survey on the site you may be asked to fill in information about yourself. This is a secure site and this information will only be used for the purpose stated in each case. We will not distribute personal information collected in this way to any 3rd party (unless this has been communicated to you).
Any comments you submit to the Trust will be treated as confidential and will be safeguarded and processed in accordance with the requirements of the Data Protection Act 2018 (GDPR).
They will help sort out any problems very quickly on your behalf and can be contacted via: