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Family thanks hospital for the ‘best care’

Friday, 11 July, 2014
Family thanks hospital for the ‘best care’

A Wallsend woman has raised £2,000 to say thank you to the staff at North Tyneside General Hospital for giving her father the “best care”.

Laura Collins wanted to do something to show her and her family’s appreciation to the oncology day unit which cares for her father Howard Pearce.

Laura, along with her husband Tony, and six friends scaled the three highest peaks in Britain – Ben Nevis, Scafell Pike and Snowdon – in 24 hours.

Laura’s father Howard Pearce has bowel cancer and has been receiving care at the unit, run by Northumbria Healthcare NHS Foundation Trust, for the last three years.

Laura, 28, said: “We really wanted to do something to thank all the staff at the unit for the care they’ve given dad over the years.

“This was our way of saying a huge thank you for their positivity, support and care – they really do an amazing job.

“The level of care has been fantastic and I know he’s in the best place and receiving the best care.

“I know other family members who have received care in other parts of the country and it’s not as good as what my dad is receiving at North Tyneside hospital. We are just so grateful.”

The donation is through the Trust’s Bright Charity which raises money to fund the little extras which make a big difference to patients.

Laura and Tony completed the challenge with Helen and Steve Driver, Naomi and Will Blayney, Stephen Taylor and Dave Rodgers.

Laura and Tony presented the money to ward manager Allison Nielsen and staff earlier this month.

Allison said: “We’re really pleased that Laura, Tony and their friends decided to raise money for the unit and we’d like to thank them for their efforts and generous donation.

“Funds raised for the unit help to improve patients’ experiences of being in hospital and we’re planning to put this one towards providing a garden area which will be a tranquil space for patients and visitors.”

And Laura and Tony are currently planning their next challenge to raise more funds for the unit.

The donation comes just months after the Trust was named the fourth best in the country for providing a top quality experience of care for cancer patients.

The Cancer Patient Experience Survey measured the experience of cancer patients while being treated in hospital and asked, for example, whether patients felt involved in decisions about their care and treatment, how confident they felt in the doctors and nurses providing their care and whether they were treated with privacy, dignity and respect when discussing and during their treatment.

Cancer services at Northumbria Healthcare are consistently rated as among the best in England, with teams of specialist consultants and nurses providing care to hundreds of patients every single day both in hospital and in the community across North Tyneside and Northumberland.