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Year of top quality care for patients across North Tyneside and Northumberland

Thursday, 03 July, 2014
Year of top quality care for patients across North Tyneside and Northumberland

Health and social care services provided by Northumbria Healthcare NHS Foundation Trust have continued to go from strength to strength according to the Trust’s 2011/12 annual report and quality account published this week.

Covering one of the largest geographical areas of any health trust in England, Northumbria Healthcare provides integrated hospital and community based care to over 550,000 people living in North Tyneside as well as social care to people in Northumberland.

At the annual general meeting of the Trust held in North Tyneside this week, around 100 people, including the Trust Board, public governors and staff members, gathered to hear first hand how care has continued to improve during a landmark year for the Trust.

Chief Executive Jim Mackey thanked the trust’s 9000 community, social care and hospital based staff, as well as governors, for their continued focus on improving both health and social care outcomes and experience for patients.

Key performance highlights during the past financial year included over 98 per cent of patients treated within four hours of arrival at the Trust’s A&E departments and well over 90 per cent of patients treated within 18 weeks of referral by their GP – a right outlined in the NHS Constitution.  The Trust also achieved a 50 per cent reduction in cases of MRSA with only two cases during 2011/12 and a 30 per cent reduction in cases of Clostridium Difficile across its hospitals.

During a challenging year for the whole of the NHS, Northumbria Healthcare achieved annual efficiency savings of over £17 million during 2011/12 and delivered a surplus of over £8 million which can now be reinvested directly into patient care and developing local services.

Commenting on the achievements Jim said:”The success of the past year is down to the total dedication of each and every member of staff and I would like to thank everyone working across Northumbria Healthcare – social care, community and hospital based teams – who put patients and service users at the very heart of everything they do.

“Continuing to improve quality is our absolute priority and this means making sure our patients and service users get the best possible outcome and also the best possible experience every time they need our care – every minute of every hour, every single day.”

During 2011, the Care Quality Commission named Northumbria Healthcare as one of the top five NHS Foundtion Trusts in the whole of England for the quality of patient care and the best performing NHS Foundation Trust in the north east.

In November 2011, the Trust received planning permission from Northumberland County Council to build its pioneering new specialist emergency care hospital – the first of its kind in England – which is set to open in 2014 and revolutionise emergency medicine for people living across North Tyneside and Northumberland.

In February 2012, the Trust was chosen as the preferred bidder to acquire North Cumbria University Hospitals NHS Trust and is now moving forward towards acquisition with chief operating officer Ann Farrar moving to North Cumbria as interim chief executive in August to manage day to day activity.

Work also gathered pace during the year to rebuild the Trust’s community hospitals in Berwick and Haltwhistle as part of an overall £200 million investment to significantly improve services and facilities right across Northumbria Healthcare.

View the annual report and quality account here.